Xeliter Balcones del Atlantico

Too much mosquitoes have to do something about it

Mosquitoes Some light didn’t function Too much waiting for maintenance

Apartment location is great and we loved the restaurant across the street. But the apt was dated with a musty smell. The balcony is big and a great place to spend your time. Inside, the lighting was terrible and the linens and towels needed a refresh. Don’t expect cleaning or extra tp or any basics like dish soap… it was a basic Airbnb experience.

The proximity to the beach, the area is well protected, the staff very friendly and helpful

In the apartment 721 the oven didn’t function, the same problem in 2A1 ; also in both apartments we had problems with the refrigerator, luckily no food was spoiled but we couldn’t cook properly because of the oven problem. Also we received no answer about our complaints… lifting the shoulders it’s not a proper answer… it’s not a cheap property so we aspected different problems solving solutions.

The property is well maintained. Our apartment was clean and decent.

At check-in, we were not told the living room space in our apartment didn’t not have an active AC unit working. Instead, after visiting reception yet again, they instructed us to leave all the bedroom doors open to cool down the common space. Within a few hours, the apartment did cool down. Better communication at check-in is appreciated in order to set the correct expectations.

Love the space

No me gustó el servicio y además el Aire acondicionado no estaba funcionando.

good beach

Not good

I stayed many times, beautiful resort

The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back!