Hotel Shree Panchratna

We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were functioning well. After this incidence, the rest of our stay was very good. The front desk staff, specially Mr. Shree and the manager, Mr. Harish were exceptional. They made sure that our stay was very comfortable. All the staff--room service, cleaning/maintenance, and restaurant staff were respectful, attended our needs quickly, and served us very well. GREAT SERVICE! The buffet breakfast had many items, plentiful, and was good quality including the local cuisines. After having the breakfast, we would skip the lunch! Although the location of the hotel in a business area near the railway station, the transportation was easily available and convenient. OVERALL, IT WAS A GREAT STAY WITH VERY GOOD SERVICE & STAFF. WE WILL STAY AGAIN THERE NEXT TIME! Thanks particularly to Shree & Harish for making up the flaw and making our stay a very good one.

The hotel met our needs for our stay in Pune, the staff were very helpful and the food was nice.

Value for money. Good for short trips and family.

The hotel was clean and quiet. Did not face any problem.

None. Outside of property is good. The rooms are not well maintained. Specially the Bath room was dirty. The sink , faucets, shower was dirty and not good.

Excellent customer service throughout our two night stay. Easy walking distance from rail station. Room was large, bathroom a little quirky.

Front desk staff is very helpful. Our flight landed just after midnight, still they sent a free shuttle(sedan cab) for pickup. Very prompt and courteous. Room itself is decent. Needs remodelling as it shows age, but clean and comfortable. Breakfast spread is good and tasty. The staff hosting breakfast wasn't really helpful and indifferent at time.

very good. located conveniently close the railway station

Budget friendly clean, rooms very close to railway station. Mr. Pankaj also helped in booking taxi for shirdi at last moment. very courteous staff

I chose the hotel based on its location, as I needed to be picked up to move on to a more rural location, a couple of days after arriving in Pune. The hotel arranged for a driver (FOC) to pick me up from the airport, and were happy to arrange a return journey although I did not need one in the end. This was a great service and comfort as a solo female traveller. Rooms are clean and simple, with everything you would need for a short stay. The water heats up pretty quickly and the fan is sufficient (at least in June!) to keep the room a comfortable temperature. There was an air conditioner, but it may have needed servicing as a less-than-pleasant odor was emitted from it when on (hence my using the fan, but that was fine for me). Breakfast options are more than sufficient, with a mix of local and more Western foods available. I also had dinner one night there as I needed to pack and get ready for an early morning pick-up - food was great and service unobtrusive. While the location was great for my needs, it may not suit everyone, depending on just how central you wish to be. It was very easy to get a rickshaw (insist they use a meter!), and I managed to visit the Ganesh Temple, Iyengar Institute, Parvati Hill and other sights all at reasonable travel costs. The Darshan museum/experience is walking distance, provided you're confident with India's traffic and crossing the roads. Overall a great little place that I would happily stay in again if the need arose.