Healds Hall Hotel

Outside of the building is well kept

On arrival it was obvious there was an event on - in this case a funeral. I was unable to hear the receptionist due to the noise from the group! In the bar area just adjacent to reception- not the best welcome. I had booked dinner in the restaurant- the food was ok - fish and chips and mussels, but I was placed under the speakers so in addition to the music playing (not relaxing) every time the door between the restaurant and event opened the music blared through. People were regularly walking through the restaurant from the event (a couple appeared inebriated). This was not a pleasant atmosphere to eat in. To the extent I cancelled the following days booking. My room appeared to be above the event (109) which meant sleep was impossible due to the bass until 11.50. A very disturbed night. There was no mention of the event and the position of the room when I booked it - only a week earlier. The bed was comfortable to put a positive slant on the situation. And the room relatively clean. I was able to block light coming from under the door with a pillow! I had to be away early in the morning- breakfast at the weekend is not served until 8am however I was promised a continental breakfast - this turned out to be toast, juice and a pot of tea that the lady managed to pour over the floor and table - I think it was the end of her shift and she did mop it up. The selection of cereals on display were in open bowels with no covers and no idea of how long they had been out! Not something I expect to see post Covid. The selection was poor with no muesli or granola. Suffice to say I didn’t have any. Again a positive point when I mentioned the disturbed night and asked if there was another event on (indeed there was) and therefore asked to be moved - this was facilitated for me and my things were moved. I would congratulate the receptionist on her actions. The new room (room2) appears to have had a lot of money spent on the decor.

Beautiful building

The card switch for the lights indicate the room

Ample parking Easy check in Clean spacious room Quiet location

Limited facilities

Suited where we needed to be .

Breakfast