Hotel Moulay Yacoub

I asked for a remote control, they brought one in knowing that the TV was broken. When I asked to replace it or fix it I was told that by tomorrow the issue will be fixed. Shower head was broken and it was not fixed either. The staff is very friendly.

I think hotel overall is excellent, very clean closed to the treatment hot water at Mulay Yacoop. Management are very suppotive

Personnel très agréable, serviable L'emplacement de l'hôtel procure un repos total avec des paysages remarquables En revanche l hôtel à besoin d'un rafraîchissement.

Un bon séjour dans l'ensemble.

gute, ruhige Lage, wunderbares Panorama auf Hüglelandschaft, Ästhetische marokkanische Gestaltung der Anlage. Sehr freundliches Personal. Entspricht nicht in allem dem Standard eines deutschen 4 Sterne Hotels, aber ich würde gerne wieder hinfahren

The hot natural spring Spa is a must do. The hotel itself may have seen a better time in past, but now in need of refurbishment. Ocupancy was very low when I stayed and hence the lower price I suppose. Reasonable level of service and breakfast but reception less than helpful. The journey into Fes town is about 20 mins and if you dont have own trasnport then at mercy of whatever they charge you in taxi. Fortunately I had friends who took me around, but this would be a prob otherwise.

The hotel should lose its 4 stars. Rooms are all patched up and needed an upgrade a decade ago, they are lacking a lot of items that you have to request and the AC isn't always working. Yes, you might have to request the AC remote control too! Service was not great, any request is perceived rather as a complaint. The food was miserable! The breakfast was a scam: no fruits, no cereals, no cheese, cold coffee and tea, orange juice only, tables are not dressed up, and the servers are busy eating and chatting to attend to the guests. When they do, they put your food in your plate with their bare hands.

Great location for anyone visiting the natural thermal spa, had a slight problem with checking in, as hotel couldnt find booking, eventually found it and the manager upgraded us to a suite free of charge. All Good.

Buon hotel... datato di qualche anno a circa 15 km da Fes. Nulla di speciale... il prezzo è sicuramente buono, la colazione buona, la posizione un poi isolata.

the hotel was ok it needed work in the bathroom they were filthy around the bath due to the sealent having mold on them most of the staff were ok they didnt speak much english some of the staff at front desk need training in how to speak to customers it was abit like being at a doctors surgery when the recepionest talk down to you