Hampton Inn Jackson

I recently stayed at this hotel for two nights for a family gathering, and unfortunately, my experience was extremely disappointing. On the first night of our stay, a member of housekeeping knocked on our door and asked if we would like service. We declined, as we usually do at other hotels. Typically, housekeepers keep a log noting which rooms want service and which do not. However, about thirty minutes after the housekeeper left, the "housekeeper inspector" barged into our room while we were inside, claiming she was there to inspect the work of the housekeeper. After explaining that we had already declined service and that it was inappropriate for her to enter our room unannounced, she blamed us for not having the "Do Not Disturb" sign displayed. Not once did she take accountability. This situation was also brought to the hotel clerk as well. On the second night, I woke up to find that my bed was infested with bed bugs. I had bites all over my arms, and my sister, who was sharing the room with me, experienced the same issue (attached are the pictures of my bites). When we brought this matter to the attention of the hotel clerk, Alisha, her response was defensive and unhelpful. It was very disheartening to see such an immature and unprofessional attitude from someone representing the hotel. I expected a much better level of service and care from a reputable establishment. I left this situation feeling as if I was seen as invaluable patron -- as if my issues were a bother and did not really matter. I am usually not one to write reviews however, I believe that this issue needs to be address swiftly and be known. I hope the management takes serious steps to address these issues and improve their customer service.

Convenient to many places to eat.

Easy check in

toilet not flushing.

It was way too expensive for the area no attractions nothing around not even any place to eat

Cleanliness and nice staff

One of our rooms sink was stop up really bad. Room #207

Breakfast was less than stellar but clean and well presented

Location , cleanliness, friendly staff!

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