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6.2 / 10 Guest Rating

Ethra Reserve - Valentino 4*

Castellaneta Marina, SS 106 KM 466, Castellaneta, TA, 74010, Castellaneta, IT

Ethra Reserve - Valentino 4* - main view

About the Property

Luxurious Spa & Beach Experience
Pamper yourself with massages and facials at the spa, then unwind at the private beach or outdoor pools. The complimentary beach shuttle makes beach access effortless.

Diverse Dining Options
Indulge in multiple dining venues, including restaurants, coffee shops, and beach bars. Enjoy a drink at the beach bar or one of the lounges. Need a morning boost? A buffet breakfast is served daily.

Convenient Amenities & Activities
Benefit from 24-hour service, multilingual staff, and safety measures. Explore nearby attractions like Ionian Sea and Terra delle Gravine Regional Nature Park. Your luxurious getaway awaits at Ethra Reserve - Valentino 4*. Book now!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Free beach shuttle
24-hour front desk
Garden
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Steam room

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Relax in a stylish and spacious hotel room!
Experience relaxation by our stunning illuminated pool!
Relax in style with a modern hotel room retreat!
1/3

Suite, terrazzo, vista piscina

1 Double Bed and 1 Twin Bed377-sq-foot room, balcony with pool views Layout - Separate sitting areaEntertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Suite Terrace Pool View

Non-refundable
Full Board
20% OFF$407.16

$325.73

Includes taxes & fees
Classic Quadruple Room - Photo 1
Classic Quadruple Room - Photo 2
1/2

Classic Quadruple Room

1 Double Bed and 2 Twin Beds441-sq-foot room with a balcony Entertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

41 m2
Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Classic Quadrupla

Non-refundable
Full Board
20% OFF$304.85

$243.88

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
1/2

Superior Room

1 Double Bed and 1 Twin Bed237-sq-foot room with a balcony Entertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

22 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Camera Superior

Non-refundable
Full Board
20% OFF$293.36

$234.69

Includes taxes & fees
Classic Room - Photo 1
Classic Room - Photo 2
1/2

Classic Room

1 Double Bed and 1 Twin Bed291-sq-foot room with a balcony Entertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

27 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Classic

Non-refundable
Full Board
20% OFF$275.6

$220.48

Includes taxes & fees
Cozy space for your perfect getaway!
Experience luxury by the stunning poolside oasis.
Relax in style with stunning views from your room!
1/3

Suite, vista piscina

1 Double Bed and 1 Twin Bed377-sq-foot room, balcony with pool views Layout - Separate sitting areaEntertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Suite Pool View

Non-refundable
Full Board
20% OFF$375.84

$300.67

Includes taxes & fees
Relax in your stylish retreat with stunning views!
Relax in a stylish room with stunning views!
1/2

Suite, balcone

1 Double Bed and 1 Twin Bed377-sq-foot room with a balcony Layout - Separate sitting areaEntertainment - Digital channels Food & Drink - RefrigeratorSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and access to in-room childcareComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Suite Balcony

Non-refundable
Full Board
20% OFF$351.83

$281.46

Includes taxes & fees

Guest Reviews

6.2
Good17 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Manuel
Verified booking
partner
Standard Room
Stayed in Sep 25, 2024

"Good"

4.0

The hotel was quite a disappointment. We were there as a couple and had booked all-inclusive. However, at check-in we had to pay over €150 extra for a club membership, which we didn't know what it was for. Included in the all inclusive package was the food, which was more or less the same every day and only water and wine from a tap to drink. We drank from plastic glasses. Every other drink, such as cola, had to be paid for separately with a card at 3.50 per can. I have never experienced anything like this in any hotel. The restaurant was very large, crowded and noisy. You couldn't eat in peace. Guests were constantly walking between the tables to get food from the various stands. There was no free choice of seats. You always had to sit at the same table. There was an extra area for baby carriages in front of the restaurant. the meal times in the evening were only from 7pm to 9pm. the rooms were relatively spacious with three rooms. The two televisions were very small and there were only Italian television programs. The mattresses were very hard and uncomfortable. But the curtain darkened the room well. and there was a very large balcony including a clo The bathroom was damaged in many places and things like hairdryers etc. were very inconveniently located. In addition, the hair dryer did not get hot, which meant that it took ages to dry the hair. The main pool looked nice but was very small and crowded for the number of guests.

Helpful?
G
Gabriella
Verified booking
family_with_children
Standard Room
Stayed in Sep 10, 2023

"Exceptional"

10.0

Struttura eccellente in tutto e per tutto. Dai servizi al personale.. Animazione il top.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 9, 2018

"Disorganizzazione totale"

6.0

Aria condizionata in camera solo a freddo non possibile per tutto il villaggio a caldo,reception disastrosa che ti spedivano a destra e sinistra per qualsiasi cosa anche per avere le chiavi della camera ! Alloggiavamo al Valentino e le chiavi erano al Calane’ ad un km a piedi!!!! La camera consegnata alle 20 quando avevamo fatto il check in alle 11!! Piscine sporche , camere che non erano mai rassettate di mattina e spesso si dimenticavano! Bella struttura anche se il mare dista 15 minuti di trenino! Il posto al ristorante ci fu assegnato e ci fu detto sarebbe stato sempre lo stesso per tutta la permanenza quando al secondo giorno troviamo persone al tavolo sedute a pranzare con il nostro cognome a quel tavolo, chiediamo spiegazioni al personale e ci dissero va be ci sono altri tavoli liberi accomodatevi li ove era impresso il cognome di altri ospiti i quali ebbero lo stesso problema con noi dopo mezz’ora ! Lo chef era al corrente ma appurammo non avevano calcolato quanti ospiti avevano al pranzo poiché di sera aumentarono il numero di tavolo presenti! Cornetti che a colazione mancavano e per più di 1 ora quando dopo il caos scatenato dagli ospiti si decisero a cuocerne altri che arrivarono dopo un altra mezz’ora! Buono il cibo ma disorganizzati! Peggiori di tutti la reseption ! Per 200 euro a notte in 4 sicuramente si trova di meglio, anche se era la mia prima esperienza con bluserena non penso ritornerò in un loro villaggio!

Helpful?
G
Gabry
Verified booking
Standard Room
Stayed in Jun 5, 2018

"Good"

4.0

troppa con arredamento nuovo attesa per la camera. Troppa confusione. Che senso ha non tenere le chiavi al gran valentino e costringere a tornare al calane per la consegna della chiave. Asserivano con sicurezza che non avevo pagato tramite carta. Quanto c'è voluto perchè cambiassero idea! La stanza con arredamento nuovo ma con aria condizionata sparata a mille e quindi gelata! Senza telec TV. Tutte le carenze segnalate non sono state risolte. Si provvediamo, ma non hanno fatto assolutamente nulla!

Helpful?
M
michele
Verified booking
Standard Room
Stayed in Jun 4, 2018

"Excellent"

8.0

Non erano pronti per la stagione estiva

Helpful?
L
Loredana
Verified booking
Standard Room
Stayed in Jun 4, 2018

"Weekend da incubo."

2.0

Bluserena con questo villaggio si è bruciato la nomea del buon villaggio per famiglie. All'arrivo check in da inferno,dalle 10 del mattino alle 14:00 non risultava la prenotazione poiché i terminali erano bloccati,file chilometriche con bambini affamati e strillanti orami anche loro avevano perso la pazienza!! Arriviamo in camera,una puzza di umidità,asciugamani puzzolenti ed umidi,tv senza telecomandi,invasione di zanzare. Arriva il momento del pranzo,tavoli mancanti e non numerati,dovevi litigare per sederti,il buffet inesistente imbarazzante,non soddisfava neanche il fabbisogno della metà delle persone,portate misere,niente buffet di dolci e frutta,una miseria in tutto a dir poco!Anche il personale alle richieste e lamentele di tutta la gente era imbarazzato,una situazione indescrivibile!! Per la spiaggia l'attesa del trenino è lunghissima,altrettanto lungo lo è il percorso in cui ti impuzzolisci di fumo di scarico del trenino. Arriviamo in spiaggia,mare pulito ma pieno di meduse in mare e scarafaggi in spiaggia,un cestino neanche a pagarlo,servizio spiaggia inesistente,non si può mangiare non c'è nulla! Per l'animazione dei bambini,un flop,la mia bambina di 3 anni è una fans della mascotte Serenella ma ovviamente neanche quella c'era e mia figlia è rimasta anche lei delusa!! I bagni senza fasciatoio,la cucina per le mamme non operativa. L'unica cosa positiva è la piscina di acqua salata e quella per i bambini.

Helpful?
A
acq
Verified booking
Standard Room
Stayed in Jun 3, 2018

"migliorabile"

6.0

nuova gestione , aspettiamo un po' , ora ci sono ancora i lavori in corso

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 3, 2018

"Good"

4.0

Disorganizzati è un complimento... Cibo poco ... Colazione buona. Sono separati in casa x qualsiasi informazione.. Le comiche .. Tutti che sparlavano, peccato perché la struttura merita.

Helpful?
G
Gay
Verified booking
Standard Room
Stayed in Aug 29, 2017

"Very poor food quality"

4.0

Being Italian I was shocked to see the quality of the dishes being offered in the restaurants. Clearly very cheap options and same dishes would be reproposed every other day. Buffet were not replanished all the time.

Helpful?
G
Giuseppe
Verified booking
Standard Room
Stayed in Aug 7, 2017

"Cortesia"

6.0

Esperienza abbastanza soddisfacente. Lo staff nel complesso è cortese ed efficiente.

Helpful?
1
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