The Ayu Kintamani Villa at Toya Devasya

Facilities: Home away from home; Value: Amazing; Service: Courteous; Cleanliness: Lovely;

We did not have water or wifi in our room for our entire stay, however we were compensated by a free dinner.

Facilities: Villa good nice pools; Value: Acceptable price; Service: Below average, wait staff in sweatshirt; Cleanliness: dusty fridge dirty; Road to resort shared by overloaded trucks servicing volcanic quarry, place is getting overgrown, unkempt, very sad

It's a haunting place, we accidentally booked it and found about 2 more guests in the whole hotel, it was scary to be almost alone in that place, hotel is not maintained at all, very dirty below average place. Staff was okay. Breakfast was in room and very brief, was had to do breaky again from outside.

A little confusion when we arrived in that they couldn't find our reservation so we ended up leaving an additional deposit so we could just in to go to bed early for trekking. Very easy access for trekking and the hot springs were fantastic. As was the room! Very clean with our own hot spring pool. Very quiet but I'd go back!! The view from the restaurant is simply stunning!

Facilities: Nice , A bit dated no power; Value: cheaper elsewhere; Service: Polite, little english spoken; Cleanliness: Pleasant; Resturant was average, however the views of the lake and mountains were amazing

Great

This hotel was nice, and had a lot of potential. The staff was nice, but the hotel was a ghost town when we were there. We saw a few other couples, but not many people. The personal pools in the villa were a nice touch, and everything was very clean. The property is in need of some paint/stain work, but I would definitely suggest checking it out. We only stayed for one night, since we were doing the Trek of Mt. Batur the next morning.

Location is fabulous - great having your own private warm (warm thermal water comes out of the feed - water cools once in pool) pool one step from bedroom. Very tranquill next to the lake. Great outdoor lounge and Bathroom. Food choices very ordinary. Staff were hopeless - had to ask three times to arrange a driver. First 2 times they said they would come back to me and did not, 3rd time I went to reception and stayed until they organised it. Then wanted to charge me what I thought was very expensive for a driver to Lovina - I got that reduced.

Facilities: Good; Value: Inexpensive; Service: Professional; Cleanliness: Ok;