The Lodge at Blue Lakes

Nice little place with the lake literally at the backyard.

Water line left broken from precious tennant on tub causing nonstop flooding in tub, water pouring noise 24/7 for 3 days making it hard to sleep, and room becoming too humid and smelling badly as a result. Staff lacked basic customer service skills but was direct and cooperative in most interactions.

They should hire more professional stuff cause the person who’s working there was sooo rude and unprofessional

I found this for a last minute spur of the moment trip. We loved everything!

This place was recommended for so long by a friend , and finally we made it , we had a high expectation about it because the place looked so good , it all started with a phone call 3 days earlier before check in requested an early check in , it took a while for tue rude guy to pick up , and surprisingly he’s the only guy running the whole hotel , I mean it , check in , boat rental , janitor , valley , butler , bbq guy , …… wth , name it , so rude and note flexible , made a booking through Expedia they made a mistake and gave us wrong room , no help , no upgrade options , we come with family and kids and they actually he didn’t seems to care about my crying baby or my 8 months pregnant wife , zero zero hospitality, anyways we used Expedia for our booking and never again , already deleted Expedia. App never ,this place has potential but no TLC at all , what a waste

Staff just seem unamused and not very friendly when we ask them questions

The location was great, the lake was lovely, the lawn was well kept

It looked like the place was in a state of neglect. Rotting boards on the deck, walk way to the beach area could use some attention, all the grasses were so tall in the water where you enter kayaks and hydrobikes it was disturbing. We rented the “executive suite” and basic kitchen needs were not present, no pot holders, kitchen towels, cheese grater, pots were teflon and all scratched up.

We have been coming to this property for 25 years. Previous owner kept it clean and very inviting. They had coffee and breakfast on weekends included into the price. People came to relax and enjoy the nature. Since the property has been sold, it changed quite number of the owners. None of them didn't try keep it on the same level it was before. The prices almost doubled, they removed breakfast, they started to charge for everything, for BBQ usage , for gazebo usage, for staying after checkout on the beach for couple hours. Rooms are not clean anymore, if you complaint about something, their current manager Hattie Gettis will suggest you NOT to come anymore if you are not happy. One more thing, as this property on the water, mosquitos are vicious there. They supposed to spray the beach against that, it has been done by older owner regularly, never had any problems. On top of that, they are very fraudulent with your reservations. We reserved this place using one of the 3rd party back in January to make sure we have lake view rooms. We have used that 3rd party before without any issues. On Sep 5th we supposed to be checked in, after driving for 2.5 hrs from SF we were told that they don't have our reservations in their system. Two rooms were sold out to the party they have at that day. We showed them confirmations from 3rd party with paid off the rooms, Hattie Gettis told us that all complaints should go directly to that 3rd party, they don't have our reservations. We called to the 3rd party and they confirmed that reservation has been made and paid off fully back in January, 3 rd party returned our money, however, Lodge told us rudely that if we don't like it, don't come back. The lake is beautiful, the Lodge is awful now

We average four visits per year and love it… all seasons.