Cache Hotel Boutique - Adults Only

The most terrible hotel I ever been. The toilet was not working properly the whole time in our stayed. I will not stay her again for sure.

Séjour plus qu'agréable... Bien situé Très belle ambiance A+++

I would not stay here again. The music was very loud and I could hear the sound base in my room. Man at reception called Amran told me I wasn’t allowed to take my towel out of the hotel, this has never happened before and when I couldn’t understand him he rolled his eyes at me. He proceeded to gaslight me and say in sarcastic way “sorry I ruined your vacation” I called him out on it and felt uncomfortable. The bartenders in the restaurant were very nice.

First, the service staff is excellent. There is entertainment almost every night. It ends between 11-12pm. I noticed that some reviewers complained about noise. Listen, if you’re coming to Playa and going to bed before 12, stay home. The food is excellent. The breakfast is good but light. You can add items for very little. Reserve the damn place, already and have fun

This is an aging property without a doubt but still has enough to make it a solid choice. The location is great for getting to a lot of what Playa has to offer. This was my 14th trip to Play del Carmen and I have stayed in town 11 of those trips. I will say Cache is toward the top. It was clean, everything worked, the VIP benefits were a nice touch and the location if terrific. The cons are few. The bed was dead and overly soft. The music is very loud so just be ready. The AC could barely keep up but did just enough. All in all we would def stay there again.

Habitación comoda, buena cama, buena ducha, balcón a la plaza. La ubicación muy buena, cerca del centro y playa No funcionaba la bañera pero la arreglaron de una vez Muy bueno todo, volvería

Absolutely DO NOT STAY HERE! Nothing on the hotel's website is accurate including the pictures. Consistent noise into the evening made it impossible for relaxing or sleeping - we had to book another hotel and move! The room was dirty, cigarette burnt holes on the bed and chairs. Although the website says hotel has an English speaking concierge, this was also not true. I have contacted the hotel several times to receive my money back as we could not stay due to the filth of the room and the incredible noise that this hotel illicits and no one has gotten back to me!~ DO NOT STAY HERE

It is not accessible for people with disabilities, there is a large flight of stairs and the elevator didn’t start until you were on the first floor. A stair railing from street level to the lobby would be helpful

Average hotel with entertainment each day.

Quick stay. Only issue is water doesn’t always as get hot. Close to ado bus station. Beach. Shopping.