Muthu Queens Hotel

Our room(No 25) was right beside a Very noisy lift which was in use late into the night and from very early in the morning. This made sleeping difficult and any chance of a lie-in impossible. We also could not access the hotel fred wifi.

First and foremost the staff was wonderful and the bar was great! Everyone was super friendly. Parking was on site and easy. Location was a bit farther from town than lots of places, which we wanted so it would be quiet and we like to walk. However. There is no a/c and our room had a great view but was extremely hot. We opened the windows to let some fresh air in and it was like we were outside. Very very noisy rooms. We would wake up all night long to drunk people outside or people speeding by. And all morning from people delivering or checking into town. The other choice is sweat it out and close the windows. Still a cute place. Just don’t plan on sleeping.

This is not a 4 star hotel. Very poor standard of decor. Rooms are particularly poor standard. Place needs a total refurbishment. Very limited facilities. Lacking in any vibe or atmosphere. Good points were the multi tasking, pleasant staff (very few of them) and the clean bed linen and towels. Would not stay there again. Would not recommend.

My husband and I stayed 3 nights in June, wishing it were more. We booked a king room and they gave us a corner room on the top floor facing the sea. The room was cosy, had a big tub, heated towel rack, openable window. We enjoyed the buffet breakfast, an additional £10 per person. It included eggs, beans, mushrooms, bacon, toast, yogurt, etc. The hotel is right on the water. You can easily walk to the downtown shops and restaurants in 15-20 minutes; to the ferry terminal in 25 minutes. We did the one day bus tour to isle of Mull and Iona which I recommend. We saw dolphins jumping and playing on the approach to the isle of Mull. The visit to the Abbey on Iona was wonderful. We were comfy in our room in the BW Muthu Oban and would stay there again.

The views and location

Not enough staff. Those that there were were really good and helpful. The weather was dreadful and we were told the restaurant wasn’t open so we had to go to their sister hotel further up the prom for the restaurant. We did. The food was a buffet which though tasty wasn't hot enough. Hot plates would have helped. Restaurant drinks meant a long queue at the bar as no service. Food rather overpriced for the quality and a buffet. We had no remote for our TV and none could be found. We were glad we were only staying 1 night. This 1 night was well overpriced for the quality and services we had

Curtains didn’t block out the morning light, thin walls and ceiling. Heard people all night in the hall slamming doors and walking around, the guy above me was snoring like he was in my room with me. No do not disturb signs for doors, rooms turned daily weather needed or not. Main problem was the noise And the bright light entering my room. Had to wear earplugs and eye covers to sleep

Reception manager was so kind as I was unwell with a migraine. Just needed to sleep. They let us have our room 3 hours early and had even pulled all the curtains to make the room dark for me. Kind. Next day the same man asked if I was better. Chef came to personally ask if everything was ok during breakfast. Seemed to be a family business with more of a personal touch unlike the service in a big chain hotel.

Great location, comfortable bed 👍

Room smelled of smoke, the pipes/heating were very noisy.