Ascot Oamaru Motel

Excellent value for money. Friendly, helpful staff.

Room was nice, was clean and warm

No plugs next to the bed to charge phone overnight and no tv in the bedroom

Cleanliness, location and comfort. Staff were also great!

Na

The reception had very bad service, I went to reception to ask the wifi password, the old lady told me: " Go back your room to check the Service Guide book！" I said: "Do you have a service book here, please? can you please tell me where it is? I can not find it. "she got a service book from her back seat desk and opened the page said:"It's on the third paragraph , go back to your room to check " I said :"Can you pass this book let me see please? " she just put the book back to where it was and said again:" Go back to your room check it!"......I was stayed two nights, but first day I had very cold night without heatpump, I have to use my outdoor sleeping bag and covered my jacket sleeping over night. When I find the heatpump doesn't work, i went to reception(around 11pm), there was lights off and no one here, so I didn't call them, They gave me a heater next day, the room attendant and other stuff was nice, she said sorry, we couldn't do anything until next Tuesday, because it is long weekend.when I plugged the power, I saw here already had another heat behind the sofa, It is clear that there was knowledge the heatpump was not working as there turned out to be a heater there already behind the sofa. so I understand they sale the unqualified room to the guest, I was not informed of this at all and had a freezing first night. ......

Cleanliness of unit

No smoke alarm in one unit, surrounding area of units, exorbitant prices for that weekend, no milk then told to go dairy to buy some, minimal utensils

Bathroom fan needed to be bigger to remove bathroom stram