Las Ventanas al Paraiso, A Rosewood Resort

Our 8th visit. Love it. Understated with the most genuinely kind staff, fantastic food, never feels crowded. Tremendous service, great for families as it’s not a showy scene like some of the other upper tier resorts here. Kudos, once again to Saul, the manager at Arbol. He works so hard to give the personal touch to virtually every table at Arbol. Such a kind person, always remembers my family and I, by name every time we go back, recalls the dishes and drinks we like. Amazing guy, and the food at Arbol is amazing. Roberto at Arbol also another fellow we met a few years back when he worked at the Lazy River pool, remembered my young son by name after all these years. Another genuinely kind and attendant human. At the Lazy River, Geovanni and Sebastian, hardest working, sweetest guys, as was Samuel our awesome and responsive butler. As you can tell, the people and service make this Resort the best of the best. Some updating of the rooms may be in order in near future, but as the song goes, when it comes to their people and service: “don’t go changin’”

Beginning with our transportation from the airport to Las Ventanas Al Paraiso, our 4 day vacation was spectacular. We were greeted by Mayra, Antonio and Gerson our Butler's. My husband was celebrating his 65th birthday and it couldn't have been spent anywhere better. We were greeted with live Mexican music, tequila shot (if we wanted), and a surprise birthday cake with a sparkler. Our room was upgraded to ocean view and walking distance to the pool, the beach and two of the resorts restaurants. The service was the best ever! Our servers, Elizabeth and Christian, just to name a couple, were so accomodating and helpful with meal selections. I highly recommend Las Ventanas for your next trip to Mexico.

From our arrival to a mariachi band singing happy birthday along with a flaming birthday cupcake to our departure, Las Ventanas really was paradise

Imagine going to a resort and they seem to know what you want before you even ask. The staff are all amazing. When arriving a small band plays with a welcome drink. Off to the large room with beautiful ocean views. Little treats left every day. The restaurants were all excellent with amazing service. Breakfasts were great with many choices. Sitting by the pool someone was always running over to see if we needed anything. The pool water is nice and warm, and there is another area with a lazy river and a restaurant. The kids club had activities every day- including a sand castle event with the staff helping out bringing water. On Christmas Day a Santa parachuted out of the sky to the beach. They do everything to make your stay amazing and the staff all seem happy. Leaving the resort we gave a time and the bell staff were waiting for us by the door. I can't imagine anyone leaving a negative review of this resort- not possible.

Where do I start.. Everything was absolutely amazing, check in was easy everything is already done. Service is incredible they have pastries waiting in the room they do not let you move an umbrella they let you absolutely enjoy yourself to its fullest. The staff is funny super kind and they do not make you feel uncomfortable on wanting to upsell on drinks. Everything has also felt completely safe in and out as they quote “we are the best this is las ventanas”

It was excellence!!!! Everything and everyone! Quality! Highly recommend! Perfection and Peaceful,safe, service, 5 star!

First, let me say that overall, this is still an over the top experience in Cabo. Good: - Food in all restaurants is outstanding and if you ask the chef at the Italian venue to prepare a surprise meal - you will be overwhelmed with delight. - There are some super stars to recognize; Daniel and Manuel (breakfast), Jesus (adult pool), Hector the bar tender Alebrije, The courtyard entertainment (twin brothers), Sebastian the Managing Director who took some time to sit with us. - Adult pool for a relaxing vacation free of children. - The property is gorgeous and well maintained. There’s no reason yo venture out. Minor needs improvement: - Our spa experience was just ok and then the mosquitos made it unbearable. We ended up canceling our second appointment. For the price, I wanted to be overwhelmed but it fell short. - Our room butlers were ok. On previous visits they were more assertive to make the experience one in a lifetime. - The new beach bar is stunning. Design is great. Service and quality feel a bit short for us - although to be fair, it was only their first night open for the season. If you are thinking of LVP - go! It’s wonderful and you won’t regret it! We are return guests and we are generally spoiled by the staff who remember us. Any small improvements are negligible in the scheme of things. Thank you to the entire staff for another wonderful experience.

Our stay at Ventanas exceeded all expectations. We only came for a weekend to celebrate a birthday. The butlers who hosted us this time are Alexa and Aaron. They are so welcoming, attentive, and fast to respond. Any questions or requests were answered and fulfilled. The staff helped set up a private beach dinner that made the evening unforgettable. All the attention to detail in the sand, candle placement, and willingness to surprise my boyfriend never went unnoticed. Our servers by the adult pool also made us feel at home. I literally watched someone run towards us to make sure we didn’t so much as lift a cushion to recline in the chairs. Marcelino and Ivan made us feel like family. Thank you to everyone who made this trip so special. We will always come back.

JUST BOOK THE TRIP! i read all the reviews and looked at all the pictures and thought ya this looks like a super nice hotel, but nothing over the top. But you don't truly enjoy and understand until you are actually there. The best way to describe this hotel is truly. "A window of paradise" the name of the hotel in English. I have never seen such amazing customer service. The food was delicious, the drinks were perfect, Arbol is a must. Don't forget to check out one of the hidden pools that has a lazy river. I have stayed in many fancy hotels, including Chileno Bay in Cabo, and Las Ventanas is truly special-it is so hard to describe. Its the bellman waiting by your door to grab your bags when checking out (without calling and asking for a bellman), its the amazing turn down service that wraps up all your cords and notices your book doesn't have a bookmark so they supply you with one, its the servers that go around the pool offering to clean your sunglasses, its the 6 staff members waiving goodbye as you leave the resort to go home, its the half opened straw in the servers hand ready to hand to you with every single drink, its the fresh ice waters constantly refreshed at the pool, with the chilled Evian facial spray. Its all these little things you don't know until you stay here. My favorite hotel I have ever been to.

I honestly don't know where to begin. From the moment we stepped off the plane to meet the man taking us to the resort, we were in the lap of luxury. Our drivers were so kind and fun to talk to, which of course made the first 10 minutes of our long weekend perfect. But then, you get to the resort. You're offered a sipping margarita. There's musicians playing guitars. There are people welcoming you from left to right. You literally feel like you're HOME. Of course, the views are unmatched. Unbelievable. Spectacular. And it's only amplified more by the resort itself. We got to our suite...jaws straight to the floor. Not only was there a welcome amenity, but our INITIALS were sewed into the pillows! We had a private hot tub! We had a staircase leading to a rooftop 'hang out' with comfy lounge chairs. It was perfection. There's a crew that comes at night for turndown service and you can choose a scent for your pillows. I've got to mention the food because when you're at Las Ventanas, you are going to eat, and you're going to eat GOOD. Each restaurant (there are five) had its own specialties and all of them were exquisite. I'm a sucker for Italian food so Alebrije was my favorite, but I was enamored by it all. We also did the Tequila Sign, a tasting experience, and that was fun and educational! Now. Views, great. Food, amazing. But the people? THE PEOPLE are what make this resort as incredible as it is. Not only was every single person we encountered so nice, and so helpful... it was like they knew what we wanted or needed before we needed it! Umbrellas? Got you. Drinks? On their way. A sewing kit? In the room already and MATCHING YOUR CLOTHES. The kindness we received was unlike any other place we've been. I physically cried when we left because I didn't want to go.