Hilton Garden Inn Venice Mestre

The pizza

Staff was pretty bothered with every request, felt like i was constantly disturbing them. No smiles even at our initial check in, the staff leaving the kitchen didnt even say hi when we looked for help, they just passed by When we checkedout the cleaning crew just barged in the door saying to leave now, i had to talk her out of her “rage” and let us pack the last few items (we left room st 12:10) Toiletries for them means paper rolls and running water, had to pay 7€ for toothbrush and toothpaste. Only 2 towels were provided for 2 guest (1/guest lol) Our room water was not replaced to have fresh water to drink from bottle The room door to garden didnt work properly The fan in the bathroom didnt work, i was told “its silent” there is simply not working, the bathroom was steamy and have been as such from night to morning until we left the door open Our ac kept changing its temperature randomly Cleaning crew didnt mop under bed desk we had a bunch of peanuts that we ate since day one til we left Office chair was in the worst state possible Eduard the server was the best person and the chinesse server as well, we had such good experience with them

L'albergo è bello e ben tenuto, sia per quel che riguarda gli spazi comuni che la camera. Camera e bagno puliti e spaziosi. Staff molto cortese e professionale. A disposizione garage e posti auto esterni, area wellness, piscina con lettini/asciugamani, bar e ristorante. Colazione varia ed abbondante.