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9.2 / 10 Guest Rating

Residence Inn by Marriott Helena

2500 East Custer Avenue, Helena, us

Residence Inn by Marriott Helena - main view

About the Property

Luxurious Suites with Fully Equipped Kitchens
Indulge in the comfort of spacious suites with fully equipped kitchens at Residence Inn by Marriott Helena. Whether you're staying for business or leisure, our suites provide the convenience of home with a touch of luxury.

Relaxation and Recreation
Unwind and rejuvenate in our indoor swimming pool and jacuzzi, or keep up with your workout routine in the gym. Families can enjoy quality time together at the children's pool. At Residence Inn, we cater to all your relaxation and recreation needs.

Delightful Dining Experience
Start your day right with a hot breakfast served daily, and mingle with other guests at our evening social hour featuring snacks and drinks. Additionally, take advantage of our free grocery delivery service for a hassle-free stay.

Experience comfort, relaxation, and convenience at Residence Inn by Marriott Helena. Book your stay now for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Family rooms
Pets allowed
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
1/3

King Studio with Sofa Bed

This studio offers a sofa bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

King Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$326.51

$261.21

Includes taxes & fees

Studio, 1 King, Sofa bed

Free cancellation
Before Jun 29 (2 days)
Room Only
20% OFF$415.95

$332.76

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
1/2

One-Bedroom King Suite

Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a TV, a desk and a private bathroom are available in this suite.

43 sqm
Sleeps 5
Amenities
TVAir conditioningHair dryerKitchenetteRefrigeratorDesk

One-Bedroom King Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$360.91

$288.73

Includes taxes & fees

1 Bedroom Suite, 1 King, Sofa bed

Free cancellation
Before Jun 29 (2 days)
Room Only
20% OFF$431.31

$345.05

Includes taxes & fees
One-Bedroom King Suite with Fireplace - Photo 1
One-Bedroom King Suite with Fireplace - Photo 2
One-Bedroom King Suite with Fireplace - Photo 3
One-Bedroom King Suite with Fireplace - Photo 4
One-Bedroom King Suite with Fireplace - Photo 5
One-Bedroom King Suite with Fireplace - Photo 6
1/6

One-Bedroom King Suite with Fireplace

This suite's standout feature is the fireplace. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a TV, a desk and a private bathroom are offered in this suite.

28 sqm
Sleeps 4
Amenities
TVAir conditioningHair dryerKitchenetteRefrigeratorDesk

One-Bedroom King Suite with Fireplace

Non-refundable
Breakfast Included
20% OFF$428.16

$342.53

Includes taxes & fees

1 Bedroom Suite, 1 King, Sofa bed, Corner room, Fireplace

Free cancellation
Before Jun 29 (2 days)
Room Only
20% OFF$462.04

$369.63

Includes taxes & fees
One-Bedroom Suite with Two Queen Beds - Photo 1
One-Bedroom Suite with Two Queen Beds - Photo 2
One-Bedroom Suite with Two Queen Beds - Photo 3
One-Bedroom Suite with Two Queen Beds - Photo 4
One-Bedroom Suite with Two Queen Beds - Photo 5
1/5

One-Bedroom Suite with Two Queen Beds

Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a TV, a desk and a private bathroom are available in this suite.

28 sqm
Sleeps 6
Amenities
TVAir conditioningHair dryerKitchenetteRefrigeratorDesk

One-Bedroom Suite with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$373.75

$299

Includes taxes & fees

1 Bedroom Suite, 2 Queen, Sofa bed

Free cancellation
Before Jun 29 (2 days)
Room Only
20% OFF$446.67

$357.34

Includes taxes & fees

Guest Reviews

9.2
Exceptional210 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.3
Value for Money9.3
Food and Beverage8.8
Overall Experience9.5

Select topics to read reviews

M
MistiusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"It was a decent place to sleep and the staff was friendly."

6.0

The room was spacious. The staff was friendly.

I booked through here and then two days before going found out they were starting renovations so the pool was closed. Only reason I booked here. Then in the morning you could hear all the work being done. That’s okay I understood.

Helpful?
P
PattiusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Nice Hotel"

8.0

Very clean, good breakfast

No maid service came on our second day.

Helpful?
A
AprilusUS
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Very Good"

7.0

Nice location and room was nice

Pool and hot tub not working

Helpful?
T
TheresausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"Have stayed at Marriotts over 100 times in my life and never was treated or had a facility in this condition the entire"

1.0

It was close to the nursing facility

False marketing. Pictures of pool etc on page 1 of listing. Doesn’t say pool is not operating or being renovated. Drove 6 hours promising 3 small children a pool to play in to find out at the reception desk that is wasn’t in operation. Asked to cancel booking. Desk agent said no. Would charge me full price no matter what. Went to room to put tired children to bed at 8pm ish just to find that the linens on both the pull out couch/bed (covered in popcorn and other stuff) and king bed ( dirt on sheets and pillows case) were not cleaned prior to us arriving. Went to desk to get help. Lees than helpful desk agent said we would have to wait until your van driver returned from wherever he was to change the sheets. Asked for a discount again your desk agent said no

Helpful?
A
AlisonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Excellent"

8.0
Helpful?
J
JoyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

9.0
Helpful?
L
LindausUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Room was fine EXCEPT lack of hot water and staff did not care we were incovenienced - will affect !"

5.0

Did not partake

NO HOT WATER IN ROOM - Staff knew of the problem with boiler and did not advise on check in. When complaint lodged at check out, NO offer to accommodate / discount / comp room ! Unable to shower before leaving !!!

Helpful?
H
HOWARDusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
J
JAMESusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0

average

not the style room i expected

Helpful?
N
NancyusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"we felt at home and staff was exceptional!!!!"

9.0

Choices of milk and yogurts at breakfast. Skim, 2%, flavored yogurts. Were limited. I appreciate better dairy.

Helpful?
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