Hotel Regina

The only positive things I can say confidently are that the reception staff were friendly, the location was close to the beach, the bed itself was comfortable, and the air conditioning worked.

I honestly do not understand how this place is anywhere near a 3-star rating. Friends of ours stayed in a nearby 2-star hotel, and their place was absolute luxury compared to this nightmare. We felt completely ripped off and genuinely scammed. It feels like we were given the worst room in the building, and it is highly ironic that this specific bathroom was the only picture not shared on their listing. If I had seen the reality, I never would have booked here. ​The room was a complete disaster and a total failure of basic hospitality: ​The Unusable Bathroom: The shower was absolutely filthy, covered in thick black mold and heavy limescale buildup. The drainage was completely blocked, causing a constant, disgusting backflow of dirty water and showered door were faulty also. It was so vile that I refused to use it and had to go to my friends' hotel just to take a basic shower. On top of that, the toilet barely flushed; we reported it, and someone apparently came out, but the water flow remained completely minimal and useless. To make matters worse, the cleaners didn't even give us new towels during our stay. ​Safety & Broken Amenities: The hairdryer was filthy and literally sparked when turned on, creating an immediate electrical and fire hazard. The "white" furniture in the room was heavily yellowed, aged, and looked so unclean that we refused to use it or unpack our things onto it. The fridge was also completely broken. We reported this fault as well, but it was never fixed, leaving us with no access to cold water in scorching hot weather. ​Zero Sleep: The walls are paper-thin; we could hear the neighbors talking word-for-word. There were people stomping all night long right above us. Because of the noise, we did not sleep AT ALL. ​This place is a complete false advertisement. What did we actually pay for other than a mattress and four walls? I would have slept better in a hostel or on the streets.

Soso stata 1 sola notte. L'hotel molto bello fuori, un po' datato all'interno. Posizione perfetta. Prezzo adeguato.Il check in è nel pomeriggio, ma mi hanno tenuto i bagagli all'arrivo e prima di andarmenne. Personale gentilissimo. Camera molto confortevole

I receptionist molto accoglienti, in particolare Luca con cui ho avuto modo di interagire e scambiare due chiacchiere, Complimenti Luca per la tua persona e la tua persona.😊👋

Il bagno un pò piccolo

Posizione ottima.

L' albergo andrebbe rinnovato. Il mobilio è fortemente datato e usurato.

L'albergo e situato a pochi metri dal lungomare ben fornito di negozi, ristoranti e bar. La fermata dell'autobus che collega la citta con Viareggio, Luca, Pietrasanta e Marina di Massa e a portata di mano. Tutte le camere sono dotate di aria condizionata e un minifrigo e questo e un grande vantaggio. La camera e il bagno sono puliti e le pulizie vengono effettuate ogni giorno. Il personale e molto gentile e disponibile. Una sera ho chiesto un cavatappi alla reception, me lo hanno prestato senza problemi e mi hanno persino dato un calice. Lo consiglio vivamente.

Niente

Franchement, tout s’est super bien passé.