Essenwood Park Hotel

Location was convenient for me. Bed very comfortable and room is spacious enough. Room attendant very pleasant.

Room is tired, found a cockroach first night. Room has mould all over. Shower grouting is black. Tv had the same thing playing on 3 different channels. Asked to have it rectified; it fell on deaf ears right through my stay.

Everything

None

Secure parking friendly receptionist night and day shift , cleaning staff and security. Large comfy bed .We were allowed to check in before time, which was a bonus. Great location, driving and walking. Wifi worked well.

Found it strange to have a shower in the room itself.Hard pillows ,towels were old and crusty and had bleach stains. The toilet was clean, but there was no ventilation, not even a window. Please do clean the door and walls .They supplied the cheapest 1 ply and no air freshener. Hotel amenities were dissmal a small soap that smelled like green sunlight soap,half a bottle of hand lotion, and 1 bottle of hair conditioner supplied. Tea station disappointing, we had to ask for tea and coffee and coffee mugs which they gladly supplied 2 ricoffy satches and 2 tetley teabags sugar n creamer. the cheapest of the cheapest. Mismatched mugs looked like the receptionist loaned us their mugs. Luckily we always carry our own cups,towels and tea and coffee.Very thin walls , noisy at night with guests returning and leaving. No towel racks. The tv was disappointing 2 channels . Please do invest in a smart tv . A microwave and a 1 bottle of water would have been nice. Overall, it was a cheap price if it's a one day stay. I would rate it as a 1 star hotel. It's the simple things that counts that can make a place more welcoming n enjoyable.

The receptionist was friendly, she made up for everything

The security wasn't the greatest

The whole building and rooms smell like cigarette. There is nothing to hang towels or put soap in the shower. Everytime u go out u have to leave the key at the reception. There is leakage in the toilet and no toilet brush aftet toilet use.

Staff were amazing

Only thing I would change is more parking and better TV netflix or sumthing channels had no variety