Stone Villa

Rooms were lovely and cosy. Bed really comfortable.

Parking is too tight at the property. Cooked breakfast is now chargeable. In a previous stay it was included.

Quality of accomodation Friendly helpful staff Quiet location

It was a quiet location. The cooked breakfast was very nice additionally our room and bathroom were clean.

The bedroom was described as a superior room however for a 5 star hotel it was a standard room. The bathroom sink emitted a constant rotten egg smell. The shower fixture was very loose so the shower head kept falling out and had to be held during the time taken to shower. The breakfast was described as amazing but there was very little choice of fruit, no cheese, ham or artisanal bread anywhere to be seen. Again very limited choice of pastries just little squares of cake. Guests had to ask for croissants to be told there weren't any that morning. There was no personnel service as never anyone on reception, only ever saw the breakfast staff, ie. 2 girls. Finally the hotel banner directly above the hotel entrance was ragged and looked very forlorn.

A very nice property in a very convenient location. All the facilities were good quality and staff were very friendly. Nothing to fault my stay. Would stay here again.

I liked everything.

A warm welcome from Amy and very comfy room added up to a fine stop in wonderful Chester. Thoughtful/plush details here and there, convenient parking, and the more elevated breakfast make this a great choice. By being in a more residential area, it was a quiet retreat for a good night's sleep. That said, note the distance from the historic town center if you prefer not to walk too much. We didn't mind -- we are walkers! But you'll want to allow time for that when making plans.

Location

Not a hotel It’s a glorified B&B

Location was walking distance from town. Great parking. Great place to stay.

Ran out of breakfast range and there was nothing for later breakfast guests. The room top up didn't top up the coffee and milk. We stayed 3 nights with no extra coffee. Also had to request more toilet rolls