Hotel Madhav International

I think there's mold and the air smelled like moist mildew in my room. I woke up with respiratory issues and had to leave but the hotel management was very unhelpful in getting me checked out and giving a refund since it was booked through a 3rd party.

Best wifi connection I've had in 3 weeks in India. Breakfast was good. Hot water & AC both worked well. Room was good, but my only complaint is that the bathroom smelled terrible.

In a good area for eating and not far from Gate of India. We didn’t eat breakfast here as others said it was slow and not so good. Check if there will be stairs if you have mobility problems. We were pretty happy here

The people at this hotel were very friendly and helpful.

We check in early in the morning so we have to pay rs 1120 extra. Manager was not adjusting.

Very clean hotel conveniently close to the train station. Bring earplugs as the blast of train horns could wake up light sleepers. For early risers, breakfast isn't served until probably 8AM, even though signage says 7AM.

1) Hot water is available only during morning hours from 6am - 11 am. This is not advertised or written in a note. In a hotel with tariffs like this, they should provide 24*7 hot water. 2) Airport hotel shuttle- when i called an hours before my departure i was asked why didn't you tell us 12 hours before? They failed to provide the service against the advertised amenities. 3) My reservation was done through Expedia and was changed latter by adding a person and paying more. However, this was not reflected in there sales or reception records. They kept on bugging me even after two days of stays that, I have made payment for 2 people only while we are staying 3 members in our 3 beds room allotted to us. They also asked us to pay for 3rd person for breakfast before clearing out confusion on there end. Latter after 3 days, the confusion on there end was cleared. My expectation was when they are not sure about their records, Hotel management should refrain from communication with customer. This was completely unprofessional. 4) Wifi was available and i was able to connect to it. The only catch was there was no internet though wifi network was available.

Don't waist your time calling for someone to pick you up at the airport. No wi-if in the room.

Hotel is conveniently located within walking distance of Pune Rly Station Back entrance. The service is very prompt. The veg restaurant attached to the hotel serves tasty food.

I booked a room with a double bed as advertised on the Hotels.com for a 1 night business stay. However, upon reaching, the hotel very cooly informed me that I booked the single room and insisted the amount was for that room while the double bed room would cost more. I had to escalate the matter and call Hotels.com customer service to help resolve the issue. The hotel moved me to a double bed but after a fair bit of insistence. To their credit, reception and management was courteous through the process.