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7.1 / 10 Guest Rating

SureStay Plus Hotel by Best Western Lubbock Medical Center

3901 19Th St , Lubbock, us

SureStay Plus Hotel by Best Western Lubbock Medical Center - main view

About the Property

Luxurious Amenities
Experience a 3-tier outdoor pool, a cozy lounge, and spacious rooms with modern amenities like a 50-inch flat-screen TV, free Wi-Fi, and a microwave.

Convenient Services
Benefit from a free area shuttle, business center, and on-site gym for a hassle-free stay at SureStay Plus Hotel by Best Western Lubbock Medical Center.

Dining and Nearby Attractions
Indulge in drinks at The Recovery Room Lounge and savor a daily continental breakfast. Explore local attractions such as Llano Estacado Winery, Science Spectrum Museum, and Buddy Holly Center.

Book your stay now at our ideally located hotel near Texas Tech University for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the airport transfer service has limited hours of operation. Contact the property for details. Local Residents are required to pay a refundable deposit of USD 200.00 on arrival for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite with Living Area - Photo 1
King Suite with Living Area - Photo 2
King Suite with Living Area - Photo 3
King Suite with Living Area - Photo 4
King Suite with Living Area - Photo 5
King Suite with Living Area - Photo 6
1/6

King Suite with Living Area

The suite offers a tea and coffee maker. The unit offers 2 beds.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Suite-1 King Bed

Non-refundable
Breakfast Included
20% OFF$112.39

$89.91

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
Queen Room with Two Queen Beds - Photo 8
Queen Room with Two Queen Beds - Photo 9
1/9

Queen Room with Two Queen Beds

The quadruple room features a tea and coffee maker. The unit has 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$106.58

$85.26

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room features a tea and coffee maker. The unit has 1 bed.

39 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 King Bed

Non-refundable
Breakfast Included
20% OFF$100.78

$80.62

Includes taxes & fees
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 1
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 2
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 3
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 4
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 5
1/5

King Room with Bath Tub - Disability Access/Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

39 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Accessible - 1 King Mobility Accessible Bathtub Non-Smoking Full Breakfast

Non-refundable
Breakfast Included
20% OFF$101.6

$81.28

Includes taxes & fees
Queen Room with Two Queen Beds and Kitchenette - Photo 1
Queen Room with Two Queen Beds and Kitchenette - Photo 2
Queen Room with Two Queen Beds and Kitchenette - Photo 3
Queen Room with Two Queen Beds and Kitchenette - Photo 4
Queen Room with Two Queen Beds and Kitchenette - Photo 5
1/5

Queen Room with Two Queen Beds and Kitchenette

The quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The quadruple room features a tea and coffee maker. The unit has 2 beds.

39 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

ROOM, QUEEN BED, KITCHENETTE

Non-refundable
Breakfast Included
20% OFF$111.61

$89.29

Includes taxes & fees
Queen Room with Kitchenette - Photo 1
Queen Room with Kitchenette - Photo 2
Queen Room with Kitchenette - Photo 3
Queen Room with Kitchenette - Photo 4
1/4

Queen Room with Kitchenette

Meals can be prepared in the kitchenette, which comes with a refrigerator, a microwave and a tea and coffee maker. The unit offers 1 bed.

39 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerKitchenetteRefrigeratorDesk

1 Queen Bed Non-Smoking Kitchenette Flat Screen Television Desk High Speed Internet Access Full Bre

Non-refundable
Breakfast Included
20% OFF$107.44

$85.95

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 5
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 6
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 7
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 8
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 9
1/9

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King BedLayout - Bedroom, living room, and sitting areaInternet - WiFi 25+ Mbps Entertainment - 50-inch flat-screen TV with satellite channelsFood & Drink - Refrigerator and microwave Sleep - Bed sheets Bathroom - Private bathroom, spring water bathtub, and hydromassage showerheadPractical - Laptop workspace, phone, and desk chair; rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

Suite - 1 King Bed, Nonsmoking, Separate Living Area, Sofabed

Non-refundable
Breakfast Included
20% OFF$114.26

$91.41

Includes taxes & fees

Guest Reviews

7.1
Very Good915 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness5.2
Service7.7
Location8.3
Room Quality6.2
Amenities7.2
Value for Money7.7
Food and Beverage7.7
Overall Experience6.7

Select topics to read reviews

S
StevenusUS
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0
Helpful?
M
merileeusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"Good"

4.0

Location waa the only good thing.

Front desk person was unfriendly, room had alot of prior damage. Guests were screaming in the hallway. A tricle of water.was all that came out of bathroom faucet. Fridge was not working

Helpful?
J
Jean-rémifrFR
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Great place if you want to stay in good hotel in good location for a good price"

8.0

room

Helpful?
M
MichaelusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 12, 2025

"Exceptional"

10.0
Helpful?
P
PatrickusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 10, 2025

"Very Good"

7.0
Helpful?
M
MikelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 3, 2025

"Will not be staying again."

2.0

Great location to Texas Tech and Covenant Hospital

Spaces above and below door making it very noisy. Very little water pressure. Bathroom wasn’t clean. Beds to be renovated badly.

Helpful?
A
AlyssausUS
Verified booking
couple
Standard Room
Stayed in Nov 3, 2025

"Probably won’t stay again or recommend"

3.0

The lobby was very nice

Our room had a mildew smell and a part of the carpet was wet and never dried. There was a cockroach in the bath tub. The staff at check in was rude.

Helpful?
R
royusUS
Verified booking
couple
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

10.0

This is an outstanding place The desk clerk was exceptional. We will be back!

Not a thing.

Helpful?
A
AmyusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"Was ok not great but you get what you pay for."

5.0

It was very close to the Tech campus.

The lady that checked us in was extremely rude!! The first room we got was nasty and stunk so bad. When we looked in the bathroom it looked as if someone sprayed pee all over it!! We did end up getting a new room. It was better the hotel was old but not terrible. The staff was friendly except for one lady that checked us in.

Helpful?
N
NuttyusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 27, 2025

"Good"

1.0
Helpful?
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