Thumb Heritage Inn

Nothing fancy but room was clean

Waited in small boxy room, rang silver bell to the right. Waited a couple minutes and voice said coming downstairs soon. Waited about 5 mins. Checked in, got key. No parking near our room. In room, tv did not work. Tried to dial 0 on room phone but that was dead. Called their # on my phone, got someone who booked us, but was not at that location. They called someone at our location and someone did come in and fix tv. They said breakfast 6-9 am. We got down there during that time, no breakfast. Found a room w chairs on top of tables, no one there, just some bagels available. Just use this place to come in, got to bed, get up and go. No kleenex in bathroom, but clean and there was a tub. Beds were comforable.

Beds were uncomfortable Hard Only negative Friendly, helpful secuce

It was as advertised

The staff was helpful

The building was under construction so the room selection was limited. The bathroom towels in my unit had stains and hair on them. When the air conditioner was used a funky smell came blew in to the room. I used a flashlight to look into the front of it and realized the filter has never been changed and the inside coils had A LOT of crud on them. The refrigerator mad a dripping noise all night.

Nice motel, A little slow to check in. Did not like the bed mattress was too firm

It was very nice and the staff here was very nice and professional and helpful and I would highly recommend it to anyone who needs a little vacation to stay here

No issues