Chateau de Chine Hotel Hualien

Check-in & Out

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Chateau de Chine Hotel Hualien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please be well noted that pets brought together by staying guests to the Hotel need to stay at the on-site pets room. Please note that extra fee may apply upon check in if extra child or adult stay using existing bed. When booking 5 rooms or more, different policies and additional supplements may apply: - The guest will be charged a prepayment of 30% of the total price after reservation. - The guest will be charged 20% of the total price if they cancel between 15~30 days before arrival. - Hotel will not accept cancellation 14 days before arrival.