Wavecrest Hotel Gambia- Apartments

Rooms were good value for price paid. Restaurant was poor.

I had a very bad trip because of lack of communication and coordination between this hotel and Hotel.com I did my reservation and was fully charged and when I arrived at the hotel very tired, surprised!!!! They told me that there’s no room available and no booking confirmation.....HOW COME... I was already charged. I spent the night looking for another hotel in Gambia without any contact in this country. Very bad experience. I’ve got the money refund with high tax on it...(very good business by the way, accept false reservation and take over 10% fees).

Wavecrest was a bad experience for me, I was there during the low tourist season and only another one guest was booked in. The swimming pool was half filled with dirty water and therefore not usable. The restaurant was closed and the only meal available was breakfast. Breakfast was equally bad with only room service as the option and only served eggs, bacon, bread and coffee. I opted to skip the last two breakfasts. The hotel staff are good but it feels like the original hotel described and whose photos appear on Expedia are of the older hotel when it was well maintained now it is just a hotel ran down. I wouldn't go back there.

It was a very pleasant stay. All my needs weren't covered but the wonderful staff went out of their way to try and satisfy all my requests.

hotel facilities in very poor state, power fluctuations blew my phone charger, no running hot water, microwave not working and wasn't replaced, leakage from bathroom plumbing throughout our stay, took four days to fix patio door that had a faulty lock, next apartments toilet extractor fan extracts directly into ours. However, the staff are polite and quite helpful, it wasn't a pleasant experience