Sunset Beach Hotel

Absolutely wonderful property, dining, and swimming.

Where do I begin! Upon arriving at the Sunset Beach Hotel, I was greeted politely by Alpha, who kindly checked me in and showed me to my room. I found him to be very helpful and supportive throughout my stay. My room was fantastic, very clean, the bed was comfortable, the shower was hot, and I was provided with enough towels. The currency exchanger, Omar, and the shop guy, Mohammed, provided excellent customer service and conversations. I learned so much about Gambia in a short amount of time, and never felt rushed to stop conversing with them. The food and non-alcoholic beverages was fantastic (I don't drink alcohol so very happy with Wonja ,baobab, and the sunset cocktail), different variety daily, very clean, and the service was 10/10. I am unsure of all the staff names because all of them were exceptional, very accommodating, and welcoming: Mariama, Sonny, and the tall chefs who made the best scrambled eggs. I ate outside the hotel and developed a bad stomach pain, and treatment from the UK was not working, and I was unable to eat. I spoke to Ibrahim, who suggested Baobab and made me some. I went back to my room and slept, and when I woke up, I was able to do cartwheels, lol (wishful thinking), but Ibrahim saved my holiday. Thank you!! I am unable to swim, so unable to comment on the pool, however, it was very clean and well looked after daily. Kotu beach is close by, and it has been a pleasure conversing with the locals, fresh juice, horse riding, fishing and you catch a great sunset. The hotel is situated close to all you need Serrukaunda Market, Senegambia Strip and so on. Last but not least, the maintenance team and security: Bob, The General, Morrow, Alex, the gardener, I am so forgetful with names but they are outstanding and ensure that all the guests are comfortable, safe, have all that they need, pleasant, always have a smile on their face and greets you with the upmost respect and made my stay memorable. Thank you team for all you did during my 1 week stay, you all made me want to stay longer. My review can continue, but in a shortness I will be coming back to this hotel because the service and staff are exceptional and made me enjoy my time in Gambia. Bless you all abundantly!!

We booked a junior suite & on arrival we were taken to our room. It was smelly, dark, tatty & small- def not a suite. The door wouldn’t open/close properly. We refused to stay in it. Reception staff didn’t care. There was no one to help us. After a while the man on reception told us we could look at a ‘delux’ room & if we liked it we would have to pay an extra £600!! This room was nice but to be honest not ‘delux’ - it was a standard anyone should expect. That said we felt we had no other option so paid the extra money. We did manage to relax & enjoy our holiday- hotel staff were lovely but sometimes not enough attention to customers in the bar/restaurant area. Not enough seating in the restaurant when busy & nowhere to sit whilst waiting for a table. Food was acceptable. We would go back to The Gambia but def wouldn’t stay in this hotel again.

Nice, basic hotel. Good food and pleasent staff. Could do with dedicated outside smoking areas as I hate eating next to smokers. Evening entertainment good but too loud and stops conversation. Gardens and pool kept really well. Daytime music is often of a strange choice and could be lower volume and more chilled. Bar staff could do with putting their mobiles down and dealing with customers. The beach is wasted, no sun loungers or parasols. Weather in April was perfect. Overall,I had a lovely stay.

Myself and a family member went. The staff are very helpful and would go out of their way to make sure we had what we wanted, just had to ask and it was granted. Modu the reception Management Staff was exceptional, can't say the same for some of the other reception staff though. Securtlity, Bar and Restaurant staff were fantastic even the Room Cleaners. Fact is I really enjoyed my time and would consider there again. Thank you for hosting us.

What a lovely hotel. We booked last minute and didn't pay a fortune for our first AL holiday. Having never been AL before we didn't know what to expect but it was fabulous. Stayed in a bungalow so did miss having a balcony but tbh we spent most of the time around the pool and restaurant. The room was clean and comfortable. Cleaned everyday. The staff we so helpful and attentive. The food was varied, plentiful. and hot and catered for all tastes. The drinks were fine and no sooner were you getting to the bottom of your glass when hey presto another one appeared. The entertainment was entertaining! We enjoyed it so much we booked to go back next year.

Worst overpriced hotel poor customer service extremely poor quality food payed D2500 and starving still as food was reheated rock hard staff rude and useless 😑 would not go there again and would advise anyone to think twice as food is poor standard

We stayed for 11 nights in March on All Inclusive. We booked via TUI and were in the bungalows. These are showing a bit of wear but were kept clean and the beds were comfortable. In the bathrooms there was soap and two small bottles of shower gel/shampoo. There was tea and coffee and a kettle provided. The pool area was quite small but the attendants were super helpful and always found beds for us. The pool was quite cold but we got used to it. The entertainment team were not very pushy which could be good but that sometimes meant not all the activities ended up happening. The food and drinks were mostly good, not exceptional. The hot food was varied , but could be hotter. Towards the end of the holiday the gin and wine they used seemed to change and it wasn't quite as nice. We didn't find access to the beach much of an issue but we had red flags a lot of the days we were there. Highly recommend taking a canoe tour down the river with Lamin (Gambia/Senegal Birding). A few points against TUI (which I haven't included in my score for the hotel): If you want to book excursions locally they do not accept MasterCard. We were told that there was a shower room for our late flight home but this didn't seem to be available.

This hotel only has 3 stars and that is probably the correct grade for it, however the staff make up for any short cummings to ensure your stay is the best it could be, special thanks to Sana our bar and restraunte waiter, nothing was to much trouble for him. First of all we were told by our doctors what vaccinations we needed, only one was available on the NHS we had to pay for yellow fever and malaria tablets, total cost over £200 for my wife and I. We were told that due to our age (over 60) yellow fever was not advisable due to possible side effects, but we could not get into Gambia without a certificate, so we both had the vaccination. At no point were we told you could get an age related exemption certificate for free and as it turned out we did not even need the certificate to get into Gambia. (if you intend to travel to Senegal to go on safari you will need the yellow fever certificate to get into Senegal). The Malaria tablets were also unnessary as it was the dry season (October - April) and the insects that spread malaria are not active, they become active in the wet season only (May to September) Our accommodation was a bungalow, a novel change, it was very clean but was getting a bit rough around the edges, consisted of twin beds and bed side lockers, a walldrobe with about 18 inches of hanging space so my clothes had to stay in the case, TV above a dressing table with 4 chanels which the reception was that bad they were unwatchable anyway, managed to get BBC World news for a couple of hours only during our 10 day stay, very hit and miss, but not the end of the world, we are on holiday in the gambia, not there to watch TV. The rooms were cleaned every day and towels and bedding was changed when you requested it. The resort itself is quite small with only one restraunte, one small swimming pool and a todler pool. Sun beds around the pool area were always availoable with probabley 30% never being used at all, service around the pool / bar area is excellent. The hotel is right on the beach, but this is a public beach and there is the fact that there is a small river running between the hotel and the beach itself, it is full of old buildres rubble and rubbish prevents easy access to the beach as you have to wade through the river and its contents. I believe there are two types of travelers, those that visit a country and get to experience every thing it has to offer, good and bad and those that only leave the resort once to get back on the coach for the airport, thankfully my wife and I fall into the first category and thoroughly enjoyed everything The Gambia and Senegal had to offer, yes ferries are very busy and they do occasioinaly break down, you may have to get out of your taxi and push it for a bit but its all about the experience, soak it up and enjoy life. If you do get out and about you will witness extreme poverty with partly built houses, mud roads, litter every where, kids in bear feet using rags rolled into a ball and tied up to make a football, but all with the biggest smiles on their faces, others trying to sell you fruit, biscuits, nuts and cakes, give a little and it helps a lot.

We really enjoyed the hotel. If you are looking for 5 star luxury then this is not the place for you. That said we could not recommend the Sunset Beach enough. We had a 10 day family stay. It is better than the 3 T's Tui give too. The room we had was very clean and comfortable. The sound of the waves from the beach was so relaxing. The pool area was great, no problem with getting sunbeds or sunshades. The pool guys always got what you needed at any time of the day and spotlessly clean. The cleanliness was reflected all over the complex, the staff worked so hard to ensure this was maintained al all times. The restaurant was light and well laid out with a sea view, the food was excellent, tasty, varied and lots to choose from. We did have to wait for a dinner table on a couple of occasions due to the larger tables being taken by couples using them, but we had another drink while we waited. We found that the stream issue was never a problem for us. The beach was fine and we had a great time helping the local fisherman land their nets. We would also recommend Aladdin's juice bar. a perfect juice smoothy for £2. The bird feeding close by was also brilliant and the canoe trip along creek was amazing. In all a perfect break away for our family, thankyou to everyone involved, the staff are are a credit to the hotel.