The White Hart Hotel, Boston, Lincolnshire

Super place to stay! Food is excellent.

Staff were very helpfulVery clean Hotel. Not sure if I missed it but you need a 🏞️ ng voucher for their car park,but I had to park a half a mile away and walk to the hotel for them to tell me that.Lots of stairs and if you have booked a room on the second or third floors you will need to be fit to carry your luggage.Room was very clean but very small and if you are anywhere near a larger person you will be knocking over things.Also of you are a little claustrophobic the hallways are really tiny.My room was overlooking theain area which was nice,but noisy and the room was so hot I had to have the window open O get that it's an old coaching inn and space is at a premium but they really need to tell people about the parking area.

The food was very good, but the rooms are dated.

The White Hart is in a lovely spot, beside the river and close to the beautiful St Botolph's church, which is well worth a visit. Inside the hotel, there are several different public areas to have a coffee, to read and relax, as well as the more formal dining, breakfast and bar areas , and with riverside tables outside. All of the staff were incredibly well trained and helpful. I had one of a handful of rooms which was hit by an electrical fault late on my last night. The young lady who was duty manager dealt with this in textbook fashion--checking the fuseboard, immediately offering me a different room (I declined as it was late and I just wanted to sleep!), and showing calmness, capability and concern, and a determination to solve the problem. I'm so sorry that I didn't take her name, but she was a shining example of brilliant customer service!

Had a lovely spacious room and the evening meal was delicious. Car park tricky to find but had plenty of space

A quiet en-suite room was requested and provided. The room was congested because it had a double bed in it. A single bed would be much better and there would be more space to move around.

This is a great hotel with great rooms, great staff and an excellent restaurant. The Hotel staff are some of the most friendly and attentive i have come across across many trips home and abroad and the management team deserve great credit in having such a good team onboard

We had booked a superior room on your website but in reality it was terribly situated at the back of the hotel overlooking the car park and bins and the exhaust fans from the kitchen.The noise and bad language emanating from the hostelries the other side of the river was appalling. The so called restaurant was an extension of the public bar and on the Friday night there was extremely loud live entertainment making it impossible to have a normal conversation in the restaurant. Furthermore guests were checking out on the Saturday morning as a result of the aforementioned. Also we thought that it was totally inappropriate for cleaning staff carrying mops and buckets and toilet brushes to be traversing the breakfast room whilst customers were eating. The car park immediately at the rear of the hotel which is a target for drunken customers from the pubs opposite and my car was damaged by a bottle thrown across the river on the Saturday night. We had booked for 4 nights but checked out 2 days early in disgust.

Staff was great, however my room was unbearably hot and the windows had been made "safe" so it couldn't Open very much. I stayed in room 108 and at 5am in the morning some one was rolling barrels below my room and having a good old chin wag whilst he did it. So that was me awake at that point. The restaurant food wasn't great, the starter was good (scotch egg) but the main was not worth the money at all. There was not very much of the belly pork but it turned out to be a good thing as it was under cooked and fatty. The breakfast apart from the Bacon and the beans was inedible, Have a look at my egg for example. Real shame as the location was great.

This was the second time we have stayed here. It is a hotel in a listed building. The rooms are a little smaller than you might like but are very well presented. A listed building, so no air conditioning, small windows, no views and no lift. Bedrooms are all on the first floor so no good if you can't get up stairs. Would have been nice if the young man in reception had offered to help with the luggage as we were obviously pensioners. Location is perfect, just a walk across a bridge to be in the town centre. Food is good although the chef can't cook pastries!