High Chaparral Inn

Didn't get our rooms. No one at office to check in. We went to another property and paid again.

No service rang bell and called number on door. It would take 30 minutes before anyone could come and check us in. We arrived 3:30 pm check in was after 3pm.

Location

Dirty and in need of updating. Mystery substance on bathroom entry. Carpet needed replaced 5 years ago and mattress needed replaced 20 years ago.

The property did not have availability when we showed up with a confirmed Booking.com reservation.

Desk had no explanation and would not process a cancellation or call booking.com to issue the refund.

The hotel is located very near the area I was hunting.

Close to the Church

Place was dirty looks like it’s on ongoing remodel all the time.

Nothing about the Motel was likeable.

Motel in a rough part of town. The parking was very tight and the parking lot surface was rough and pot-holed. The management had even posted a notice in the room that indicated that car break-in and damage to the vehicle was a likely event.

Nothing.

I booked through booking.com she stated i was not able to pay the price given online at the property. I told her it stated i could pay at property and wouldn't give me the option to pay at the time of check in. Stated we need to cancel and book through her stating it would cost less, which in turn cost us more and the owner constantly asked us throughout the night if we canceled the online booking I had tried multiple times but it stated I wasn't able to cancel. She said it would charge her $13 if I didn't. I didn't know what to do. When we were checking out she harassed us about the money. There was also an overdose that happen while we were there.