Hotel Santorini

The Receptionist is very kind and she made Check in and check out so easy and quick. The room was super clean, the bed was very comfort. The location is plus, just 1 minute walk to the Bus station. It's within Fira Center just walking distance to Restaurants and Clubs.

Dining waiter (older male) takes the award for the WORST customer service and NO people’s skill. Felt like walking on egg shells to get a breakfast or lunch there!!He should keep his bloody criticisms/ critics to himself and not to criticise every customer’s request!!! Ask for milk for my coffee, he makes a bad comment, ask for ice for my soft drink, he makes a bad comment, ask for no meat in my breakfast, he makes a bad comment and bad body languages!! Is you are so unhappy going to work old guy, you should just stay at home. Don’t upset everyone’s holiday!!! All other staff are very polite at the reception and kitchen; but avoid the restaurant if you see an older male waiter!!! I believe he is going through menopause!!!

No pool, no service to get luggage upstairs to your room, no breakfast, ear deafening construction next door. Sea view room was a peak through trees & appeared to be very distant. Location was adjacent to bus station, & only 3 blocks from caldera view. Room was clean & A/C worked. Hotel arranged for fee transport.

This was the worst hotel I’ve ever had the misfortune of staying at. We had to check out early and book another hotel. The staff were rude and unhelpful. The room was small but that wasn’t the issue, the bathroom was absolutely disgusting and very very dirty. Despite asking for it to be cleaned. The veranda wasn’t big enough for 2 people to sit out and it also had a pipe gushing dirty water onto it. We paid for a sea view to which there was also none! When I asked staff about the sea view the response was too bad as she shrugged her shoulders. They were supposed to have a concierge to help with bags, they didn’t and there are no lifts! The breakfast was terrible, no menu or choice other than a terrible man barking/shouting that you could have eggs. He refused to serve the other member of my party because they sat down 2 mins after I did, telling us that he was not there to run back and forward to tables. To make matters worse and why we had no option but to leave was because the room had an ant infestation. The front Door of the unmanned reception over night was constantly banging all through the night making it impossible to sleep.

Very good cost/benefit relation. Excellent location. Just a few meters from the bus station and 2 minutes walking from Fira downtown. The hotel has everything you need. Simple and good.

Really good location especially if you want might life, dining and shops. Hotel staff were super helpful and accommodating especially as I had an extremely early check out. The hotel was clean and all the facilities (tv, shower fridge) worked. We booked as part of a girls holiday so we’re not expecting that much for our money however we were so surprised with how good this hotel was. Basic room but extremely lovely balcony and we felt very safe staying there. Thank you Hotel Santorini

Conveniently located and front desk was easily contactable. Great price too.

this is a budget hotel which is well located and value for money its clean and the air con was excellent staff were really helpful

Close to the bars and right behind the bus station.

This property has a very convenient location. The shower in the cheaper rooms is extremely small. AC sometimes works.