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8.9 / 10 Guest Rating

The Westin Santa Fe, Mexico City

Javier Barros Sierra 540, Mexico City, mx

The Westin Santa Fe, Mexico City - main view

About the Property

Luxurious Accommodation with Stunning Views
Experience the modern elegance of The Westin Santa Fe, Mexico City, located in the bustling business district. Enjoy breathtaking city or valley views from our stylish rooms equipped with top-notch amenities including flat-screen TVs and marble bathrooms.

Gourmet Dining and Relaxation
Indulge in farm-to-table cuisine at Market Kitchen Restaurant, offering various dining experiences. Unwind at the spa, stay active at the gym, or take a refreshing dip in the indoor pool.

Convenience and Accessibility
With proximity to the BBVA Bancomer Convention Centre and Centro Santa Fe shopping hub, our hotel provides the perfect blend of business and leisure. Book now for an unforgettable stay in Mexico City.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Children up to 11 years of age stay free of charge. Children over 12 years old pay extra charge. Please contact the property for more information. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Guest room, 1 King, Valley view - Photo 1
Guest room, 1 King, Valley view - Photo 2
Guest room, 1 King, Valley view - Photo 3
1/3

Guest room, 1 King, Valley view

The spacious double room offers air conditioning and a coffee machine, as well as a private bathroom featuring a shower. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerAir conditioningDeskPrivate bathroomCoffee machineCots

Guest room, 1 King, Valley view

Non-refundable
Room Only
20% OFF$770.05

$616.04

Includes taxes & fees

Guest room, 1 King, Valley view

Non-refundable
Breakfast Included
20% OFF$826.74

$661.39

Includes taxes & fees
Guest room, 2 Double, City view - Photo 1
Guest room, 2 Double, City view - Photo 2
1/2

Guest room, 2 Double, City view

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerAir conditioningDeskPrivate bathroomCoffee machineCots

Guest room, 2 Double, City view

Non-refundable
Room Only
20% OFF$754.3

$603.44

Includes taxes & fees

Guest room, 2 Double, City view

Non-refundable
Breakfast Included
20% OFF$810.99

$648.79

Includes taxes & fees
Deluxe King Room - Club Lounge Access - Photo 1
Deluxe King Room - Club Lounge Access - Photo 2
Deluxe King Room - Club Lounge Access - Photo 3
Deluxe King Room - Club Lounge Access - Photo 4
Deluxe King Room - Club Lounge Access - Photo 5
1/5

Deluxe King Room - Club Lounge Access

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

35 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerAir conditioningDeskPrivate bathroomCoffee machine

Club lounge access, Deluxe Guest room, 1 King

Non-refundable
Room Only
20% OFF$985.58

$788.46

Includes taxes & fees

Club lounge access, Deluxe Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$1,046.75

$837.4

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
1/2

Deluxe Room, 1 King Bed

1 King Bed377-sq-foot individually decorated room with valley and city views Layout - Separate dining areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with cable channels, Netflix, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerBathrobeDesk

Deluxe Room 1 King Bed

Non-refundable
Room Only
20% OFF$760.16

$608.13

Includes taxes & fees

Deluxe Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$892.13

$713.7

Includes taxes & fees
Club Suite, 1 King Bed, Valley View - Photo 1
Club Suite, 1 King Bed, Valley View - Photo 2
Club Suite, 1 King Bed, Valley View - Photo 3
Club Suite, 1 King Bed, Valley View - Photo 4
1/4

Club Suite, 1 King Bed, Valley View

1 King Bed678-sq-foot room, located on the top floor, city viewsClub/Executive Level - Executive Lounge accessLayout - Bedroom and dining areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with cable channels, Netflix, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining tableSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

63 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerBathrobeDesk

Club Suite 1 King Bed Valley View

Non-refundable
Room Only
20% OFF$1,344.65

$1,075.72

Includes taxes & fees

Master, Club lounge access, Suite, 1 King, Valley view, Corner room

Non-refundable
Breakfast Included
20% OFF$1,531.05

$1,224.84

Includes taxes & fees
Deluxe Room, 1 King Bed, Valley View - Photo 1
Deluxe Room, 1 King Bed, Valley View - Photo 2
1/2

Deluxe Room, 1 King Bed, Valley View

1 King Bed377-sq-foot room, located on the top floor, valley viewsLayout - Separate dining areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with cable channels, Netflix, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerBathrobeDesk

Deluxe Room 1 King Bed Valley View

Non-refundable
Room Only
20% OFF$775.71

$620.57

Includes taxes & fees
Deluxe Room, 2 Double Beds - Photo 1
Deluxe Room, 2 Double Beds - Photo 2
1/2

Deluxe Room, 2 Double Beds

2 Double Beds377-sq-foot room with city views Layout - Separate dining areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with cable channels, Netflix, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerBathrobeDesk

Deluxe Room 2 Double Beds

Non-refundable
Room Only
20% OFF$744.6

$595.68

Includes taxes & fees

Deluxe Guest Room, 2 Double

Non-refundable
Breakfast Included
20% OFF$875.11

$700.09

Includes taxes & fees
Junior Suite, 1 King Bed, Corner - Photo 1
Junior Suite, 1 King Bed, Corner - Photo 2
Junior Suite, 1 King Bed, Corner - Photo 3
1/3

Junior Suite, 1 King Bed, Corner

1 King Bed484-sq-foot room, located on the top floor, city viewsClub/Executive Level - Executive Lounge accessLayout - Separate dining areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with cable channels, Netflix, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerBathrobeDesk

Club lounge access, Junior Suite, 1 King, Corner room

Non-refundable
Room Only
20% OFF$1,435.9

$1,148.72

Includes taxes & fees

Club lounge access, Junior Suite, 1 King, Corner room

Non-refundable
Breakfast Included
20% OFF$1,497.08

$1,197.66

Includes taxes & fees

Guest Reviews

8.9
Excellent226 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.2
Service9.2
Location9.7
Room Quality7.6
Amenities8.7
Value for Money8.6
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

C
CarlosmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 4, 2025

"Exceptional"

9.0

Las instalaciones, habitaciones modernas y limpias cama muy cómoda, personal atento y amable, excelente ubicación

No había plancha, no funcionaba caja de seguridad, no ponen crema corporal ni pastas, no había líquido gel en regadera y no pusieron mas jabón, el bufete aunque bueno esta limitado, detalles que si s e corrigen le da el 10 ala hotel

Helpful?
X
XiangyucnCN
Verified booking
family_with_children
Standard Room
Stayed in Nov 3, 2025

"Exceptional"

9.0
Helpful?
J
Jose LuismxMX
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Exceptional"

9.0
Helpful?
A
Arq. WilfridomxMX
Verified booking
couple
Standard Room
Stayed in Oct 28, 2025

"Exceptional"

10.0
Helpful?
R
RicardobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

10.0
Helpful?
N
NorthStar791337
Verified booking
Family
Standard Room
Stayed in Oct 20, 2025

"What a mistake I did booking there"

4.0

Was there 15 years ago when they just opened. What a contrast now! From a very unfriendly front desk that on check in told me “we just upgrade platinum bonvoy members” and that’s the policy of this hotel !!!! Took out my bonvoy gold app showed him about upgrades , etc and he called the manager at that time who said we are 100% booked. Wow told her I can bet you you are not ; opened the bonvoy app and saw that I could reserve an improved room ! She couldn’t care less. Was given a room that literally you could see the 15 years has gone by . Furnishings scratched, to say the least. Was there for 4 nights one day I left the room by 6 am, came back at 3 pm and room was not done !!! Incredible. The attitude of most of the front desk as well as few other people is like we don’t care about you. One morning I went down at 5 am for coffee and the rude person on the front desk told me “ coffee comes at 6 am” which I replied is my third day here and always that I come down by 5 am coffee is ready. To tell you the truth couldn’t care less. I was never called by my last name or told what amenities I had been a bonvoy gold member . Definitely I would not go back. I wouldn’t recommend to anyone. They need an attitude change, the friendly welcoming Mexican hospitality is gone at that property.

Helpful?
J
JaimemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 6, 2025

"Great hote, one of the best I have stay in Mexico City"

9.0

Location is great, restaurant is really nice, I think the only issue I saw was that some of the table seats are too soft and it puts you down from the table, they should be higher.

Everything was great. The hotel is really nice, staff is one of the best things in the hotel everyone is very friendly and always willing to help

Helpful?
E
Eduardo
Verified booking
partner
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

Excellent

Helpful?
A
adrianarAR
Verified booking
family_with_children
Standard Room
Stayed in Sep 19, 2025

"muy agradable"

9.0

el desayuno espectacular, nos encanto la cocinera haciendo las tortillas y las quesadillas

En el check in, llegamos muy cansados y tarde y el recepcionista cargo a mi tarjeta un monto sin decirmelo antes ni explicarlo. Se siento raro y descortes. Viajo y me hospedo en el hotel hace años...

Helpful?
R
Regina
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Breakfast and spa

Helpful?
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