The Tray Hotel

Recently rebranded as The Tray Hotel, its location was right in the city centre, which was conveniently to travel around. My assigned room was facing a small lake (or might be a canal) that was quiet and comfortable. Staff was friendly. Breakfast was tasty, however, during my stay, it was temporarily relocated on the 8th floor without any notification.

酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店

ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。

Exellent, fast service, employees speak good english. A swimming pool on top of a building is nice! Location is at central, so shops are close. Gym is a bit small but thats the case allways in hotels.Breakfast is very good. No bad things to say. I recommend this hotel.

Close to downtown. We ventured to the street and had Pho from a street kitchen with the aid of our bus driver. The young people in the fancy Viettel shop spoke not a word of English but an older shopkeeper in his basic phone shop had more than adequate English to help my husband. Staff were helpful and breakfast buffet very nice. I would recommend this hotel.

Rooms are a bit dated (older decor) but bathrooms appear very new and very functional! Buffet was nice with good selection of food and great view of the city from the top floor. Rooftop pool was nice too.

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.

Rooms are a bit worn, but still good quality and quiet for good nightrest. Excellent housekeeping taking care of clean rooms. The current renovation has not bothered me for 1 second. Staff at reception and roomserice very serice oriented and good English language skills. Food tasty and good. Only minus was the lack of attitude from some of the management. Smoking at breakfast, phoning loudly in the presence of guests, taking full service from their own staff. In the many hotels that I visit the management mostly refrain from this.

I was on an invitation for breakfast and lunch. The hotel is a reputable address for business and MICE. It has a beautiful view of the city too. Lovely lobby lounge. Staffs are very friendly. Clean and comfortable rooms.

Everything here is average, except for the Reception, which is below average. Was not at all helpful when i tried to book a car. Food is also below average, and you get the feeling that you just need to finish and get the hell out. The only upside i experienced was the bell boy, smiling and welcoming at the door.. And the wifi was decent.