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6.6 / 10 Guest Rating

Hotel Keyaki no Ki

4721 Hokujo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301, Hakuba, JP

Hotel Keyaki no Ki - main view

About the Property

Experience the perfect mountain retreat at Hotel Keyaki no Ki, where adventure meets comfort in scenic Hakuba.

Modern Accommodations
Unwind in one of our 80 spacious, air-conditioned rooms, each equipped with a refrigerator, complimentary Wi-Fi, and private bathrooms featuring hair dryers and cozy slippers.

Gourmet Dining Options
Savor delicious meals at our two on-site restaurants, and enjoy daily buffet breakfasts to fuel your adventures. End your day with a drink at our inviting bar/lounge.

Convenient Amenities
Make use of our complimentary ski shuttle, ski storage facilities, and engaging arcade/game room to enhance your stay. Enjoy free self-parking and concierge services to ensure your needs are always met.

Book your stay with us today and start your unforgettable journey in the heart of Japan’s breathtaking ski country!

Facilities & Amenities

Arcade/game room
Free WiFi
Table tennis
Ski storage
Designated smoking area
Concierge service
Elevator
Downhill skiing nearby
Hiking/biking trails nearby
Ski storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.6
Good23 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Stephen
Verified booking
Standard Room
Stayed in Feb 16, 2025

"Good"

6.0

If your a skier this place is too far out of town unless you have your own transporttransport

Helpful?
D
Drew
Verified booking
partner
Standard Room
Stayed in Jan 15, 2025

"Exceptional"

10.0

This place is perfect. The property is great. Location is unreal. We walked to ski, to dine and to Lawson. The shuttles are super convenient and chill. The breakfast is great. Drying room is tip top. And the Onsen!!!! Wow. I plan on coming back anytime I’m in Hakuba. Thank you Keyaki No Ki.

Helpful?
Y
Yayoi
Verified booking
family
Standard Room
Stayed in Feb 25, 2024

"Good"

6.0

大浴場が寒い。お風呂の水温が低かった。

Helpful?
M
Marrina
Verified booking
Standard Room
Stayed in Feb 13, 2024

"Superb"

10.0

Superb location and price

Helpful?
E
Ed
Verified booking
family
Standard Room
Stayed in Feb 2, 2024

"Good"

6.0

The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.

Helpful?
T
Tetsuya
Verified booking
Standard Room
Stayed in Sep 22, 2020

"コスパ最高!"

6.0

建物が老朽化して、夜は周辺の灯りが乏しく、肝試し風。コロナ禍のため大浴場の利用が不可でしたが、その代わりに近隣温泉施設の利用チケットを配布していたのは良かった。 朝食と夕食ビュッフェは品数も豊富で大満足。寝るだけなら満足できます。一人5千円でした。

Helpful?
B
busyguyturner
Verified booking
Friends getaway
Standard Room
Stayed in Jan 20, 2019

"Ski trip with the guys"

6.0

The hotel staff was fantastic. From arranging taxis and answering questions. Special tip of the hat to the manager who went above and beyond to make sure we made our bus connection. The onsen was a amazing way to finish a full day of skiing.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 5, 2019

"Excellent"

8.0

โรงเรียนอยู่ขอบชายเมือง ต้องเดินประมาณเกือบ 1 กม. ถึงจะถึงย่านที่มีร้านสะดวกซื้อ และร้านอาหาร แต่ก็มี shuttle bus ฟรี ไปส่งตามเวลา บางครั้งถ้าสตาฟว่างก็ไปส่งให้ฟรีด้วย โดยรวม ก็คุ้มค่ากับราคา เพราะราคาจะถูกกว่าที่อื่นๆ สำหรับการเล่นสกี ก็ทีรถขเวียนของสกีรีสอร์ท มารับตามเวลาที่กำหนเ

Helpful?
K
Kathryn
Verified booking
Standard Room
Stayed in Jan 4, 2019

"Not a regular hotel."

6.0

It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.

Helpful?
J
jamesannabel93
Verified booking
Friends getaway
Standard Room
Stayed in Feb 27, 2018

"amazing stay!"

10.0

had such a good stay at keyaki! hotel is well located short walk to gondola and shops, also shuttle busses run from hotel and drivers are happy to drop you anywhere in town, rooms were clean and well sized. by far the most important thing is how amazing the staff were, everyone was extremely nice and helpful and would give us lifts into town and helped make our stay a thousand times better, huge thankyou to Mitch, Kayo and Naoko you guys are the best!

Helpful?