Comfort Inn & Suites Cleveland TX

Great little vacation and very clean

No complementary water in the room

It was clean and smelled fresh. The room was very clean and comfortable.

The only thing that I didn’t like was how I was treated by the first person I encountered behind the reception desk. I arrived early and asked how long I would have to wait to get into my room and if it would be ok to wait in the lobby. Although he checked for and found my reservation, he said that I had to leave and come back because I would make the people checking out feel uncomfortable. I came back an hour or so later and the new person that I encountered was very accommodating and kind. He did allow me to wait in the lobby and notified me as soon as my room was ready.

Location and cleanliness.

We waited for coffee and breakfast for about 45 minutes. The food area was empty.

Nice location

Location was nice and it was clean

They stop serving breakfast at 9 am

Overall it is a quality layout. The biggest and most impressive for me or the top of my list of good things was the beds. I realize my mattress at home is 90% of my nagging back issues aggravating an old injury. The facility itself is well appointed by its color coordinator which I appreciated. My only complaint would be someone needs to learn how to make proper scrambled eggs...and get the batter correct for the waffles. Personally I'd add fresh fruit to the breakfast palate and better biscuits. Lastly, Blackberry jam versus just plain grape jelly.

Covered previously.