Casa Victoria Orchid Hotel

Nada

No pude ingresar, nunca me pasaron los códigos de las cerraduras de ingreso. Tuve que alquilar de urgencia en otro hotel. A pesar de haber confirmado la estadía, de haber pagado en forma anticipada y haber avisado el horario de llegada, no había nadie que me reciba. Todo mal, nada recomendable...

I didn’t like my brief experience there.

I ended up having Booking cancel my reservation because there was no one to help me when I needed help accessing the room. There is no actual in-person concierge. The rooms all have keypads instead of physical keys and my key code didn’t work. I called the hotel phone number 6-7 times but no one answered or returned my voicemail. I texted, sent WhatsApp messages, and Booking.com messages to the hotel but no reply. I got a text 2 hours later but it was too little too late. In the meantime Booking helped me find a new accommodation.

The location was very convenient, very close to everything and very safe

The only thing I missed was a kettle everything else was perfect.

Me gustó la ubicación y el precio. Estaba muy ordenado y limpio

Todo estuvo muy bien

De service van airbnb host. Op de dag van aankomst waren we onverwacht vroeg; een vroege check-in werd heel soepel geregeld. Geweldig.

De staat van onderhoud is niet optimaal.

Funcionários muito atenciosos. Localização excelente. Conforto.

Não tenho nada a reclamar.

The hotel is in my opinion in the best part of Miami Beach. The room was great, as was the service. We had a small problem with the door to our room upon arrival, we contacted the staff and they came immediately to fix the problem.