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9.4 / 10 Guest Rating

Kinzan

Kita-ku Arima-cho 1302-4 , Kobe, jp

Kinzan - main view

About the Property

Luxurious Japanese-Style Accommodation
Kinzan, located just a 5-minute walk from Arima-Onsen Train Station, offers a serene retreat with traditional Japanese-style rooms featuring organic cotton pillows and Yukata robes.

Relax in Hot-Spring Baths
Guests can unwind in the hotel's 2 public hot-spring baths, one indoor and one outdoor, or indulge in a rejuvenating massage.

Award-Winning Dining Experience
Indulge in a culinary delight with a Michelin-starred Kaiseki dinner featuring Kobe Beef and a variety of exquisite dishes. Don't miss out on the Japanese set breakfast and drinks at the elegant Four Seasons Piano Bar.

Experience the epitome of Japanese hospitality at Hotel Kinzan. Book now to immerse yourself in luxury and tradition.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If guests are allergic to any food type, please kindly inform the hotel 1 week in advance. To use the free shuttle from Arima Train Station JR Arima Onsen Bus Stop or Hankyu Arima Onsen Bus Stop, call the hotel upon arrival at the station or bus stops. Please note the property cannot accommodate a solo traveler. Children cannot be accommodated at the property, except for during Japanese school holiday periods.Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional42 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the outstanding food quality.

Categories

Cleanliness9.2
Service9.7
Location9.3
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

Y
yokojpJP
Verified booking
extended_group
Standard Room
Stayed in Dec 8, 2025

"Exceptional"

10.0
Helpful?
S
saburojpJP
Verified booking
couple
Standard Room
Stayed in Nov 10, 2025

"高級料理旅館"

10.0

料理が全て美味しかった

Helpful?
C
CamilaesES
Verified booking
couple
Standard Room
Stayed in Oct 25, 2025

"Nice but be carful if you have tattoos"

5.0

La atención que recibimos de la persona que nos atendió en la habitación hizo un esfuerzo traduciendo el menu para nosotros y era muy amable.

ALERTA: Si llevas tatuajes podrás hacer uso de las instalaciones pero a las 12 de la noche. No lo dejan tan claro y realmente pagas mucho dinero.

Helpful?
H
HsiaousUS
Verified booking
couple
Standard Room
Stayed in Oct 21, 2025

"Exceptional"

10.0

Amazing food and service. Great location, easy walk to Arima onsen town, additionally very convenient shuttle service. Front desk is very helpful, even if you don't speak Japanese that well. The traditional dinner and breakfast were the best food we had in Japan. Shout out to Emily who made our stay smooth and flawless.

N/a

Helpful?
M
miyagojpJP
Verified booking
extended_group
Standard Room
Stayed in Oct 19, 2025

"贅沢体験"

9.0

スタッフの対応が丁寧でした

Helpful?
T
tetsuyajpJP
Verified booking
couple
Standard Room
Stayed in Oct 16, 2025

"Exceptional"

10.0
Helpful?
M
MasakijpJP
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"excellent"

10.0

快適な空間とスタッフの方々のホスピタリティ。

特にない。

Helpful?
Y
YettiauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Memorable"

10.0

Such a special property. Excellent onsen which during our visits never had more than two other guests. The in room dining was outstanding - the quality of the food (at dinner and breakfast) and exceptional service by Emily made for a most memorable stay. Drinks at the piano bar were a perfect start to an evening. The beds were very comfortable and the room was so very quiet. We would happily return!

Nothing was not to our liking.

Helpful?
S
sakamotojpJP
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"また行きたい"

10.0

全部が綺麗 接客が完璧

なし

Helpful?
Y
YukojpJP
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"Very Good"

7.0

・仲居さんが、気の利くとても感じの良い方でした ・お食事、やはり関西!お出汁がとても美味しく大変満足 ・部屋の冷蔵庫、コーヒーなど(10種類以上)、おつまみ、ペットボトルの水が無料で、2泊目は補充もしてくれる ・茶香炉がいい香り ・Netflixが見れるテレビ

・2泊して、基本の料理は前日と違うメニューでしたが、お肉料理はなぜか少しアレンジはありましたがほぼ同じだったこと ・大浴場の男女入れ替えのみで、貸切風呂など、もう少し楽しめるお風呂があると良いなぁ ・お安めのホテルと同じようなシャンプー&リンス ・居間のテレビが小さく、部屋の隅にあるので、見にくかった。 ・寝室には大きなテレビがあり良かったが、ベッドが壁にひっついておらず、ずっと背もたれがない状態で見るのが辛かった ・浴衣は2着ずつ用意してくれるが、パジャマがあるとうれしかった ・予約時に食事はテーブルと椅子にしてくれるとありがたいが、無理ならよいです。と伝えていたが最終確認でも回答がなく、到着するとテーブルだったのでお礼を言うと、今はどのお部屋もテーブル仕様とのこと。事前のメールのやり取りもしているので、準備してますよ、と教える方が感じが良い 今回初めて宿泊させてもらいました。 いろいろなお宿で2泊することが多く、特に料理は違うものをいただける楽しみがあるのですが、期待しすぎたのかもしれません。

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