Hotel Monarque Cendrillón

we arrived late evening,the room we was given was smelly with 3 single beds not a double bed which we had booked. I would have had to climb over the beds to get into bed.The bed covers were grubby and I would not have slept in them. No fridge,no balcony furniture ,no telephone all of which was stated on the booking.After complaing at reception which was just a wooden desk we were told this hotel never had fridges or minibars and it was not his problem they would try and get one but as there was only one plug we wouldn't be able to use the tv at the same time !!! As this was not appropriate and after showing the man behind the desk our booking information he sent us to Hotel Fuengirola Monarque after initially telling us they were fully bookedWe were given another room in that hotel.It was turned midnight when we finally settled into a room and we were both exhausted Not an ideal start to our holiday which was a special occasion.

We were travelling independantly but most of the clientele appeared to be from Spain, travelling in groups. The staff are very helpful with good language skills. The breakfast is excellent (included in our rate) with a vast choice of items and good coffee. We took dinner twice (not included for us) and the choice was just as good. It's quite an operation to serve so many people at one sitting but the staff managed it seemlessly. The indoor pool is good. There was some form of entertainment most nights. The location is good though at the end of the promenade - there is a train station a short walk uphill where can go the two stops to Fuengirola centre for a couple of Euros - walk back. A very enjoyable stay that I can truly recommend.

La proximité de la plage et le vaste parking sont 2 avantages pour cet hôtel. En fait, à notre arrivée , j'ai constaté que l'hôtel Monarque Cendrillon était fermé. Après quelques recherches, je me suis orientée vers le tout proche Park hôtel qui semblait faire partie du même complexe. Effectivement, c'est là que nous avons été accueillis. Nous avons eu beaucoup de chance d'être accueilli dans notre langue , une seule personne parlait le français ; mais cela mis à part nous avons passé un bon séjour.

Not impressed with this hotel Food on night not much choice and Luke warm, breakfast was like a Cattle market x3 hotels in complex come to one dining room plates just left on table may be because I was English other tables were getting cleaned spanish people, waiters not very friendly. Indoor pool no chance of being able to swim due to amount of people in pool, good 20 min walk to los bolices

Restaurant Waiting staff in the main were rude as were the Room cleaners, it was as if customers were a burden, there was no tea/coffee making facilities in the room even though it was full board. The reception staff were Very Helpfull

More than satisfied! Excellent customer Service by receptionist and spa member staff delivered by a welcoming greatings smiles; showing attention and genuine interest in helping us with directions raccomandation. Great location: by the Sea, close to restaurant and bus stop.

Hotel très proche de la plage, du bus (A/R), prestations très satisfaisantes pour l'accueil, la nourriture, les divertissements. Espaces verts avec transats très bien aménagés et très agréables

Great location, just 80 meters from the promenade and the train station a five minute walk........ the room was basic but very clean

bon séjour très tranquille soirées animée prix des boisions raisonnables

Varasimme hotellin ajalle 18-25.4. Paikalle tullessamme yllätyimme, että tämä Cendrillon hotelli oli suljettu ja varauksemme olikin isompaan sisarhotelliin Fuengirola Park&Spa. Hotellit ovat aivan vierekkän ja tuo Spa on Cendrillonissa ja se osa hotellista oli auki. Tuo spa oli kyllä pettymys ja siitäkin kuului hotellin hintaan vain uima-altaan käyttö. Lisämaksusta (spa circuit) 10€/hlö/30min. pääsi osaan, jossa oli poreallas, sauna, turkkilainen sauna ja kolme suihkua erilaisilla toiminnoilla. Suihkuissa yksi oli käyttökelpoinen ja samalla myös ainut missä sai huuhdeltua itsensä saunan jälkeen. Spassa ei ollut erilisiä suihkutiloja. Turkkilainen sauna ei ollut toiminnassa. --&gt 10€/hlö/30min. saunan ja porealtaan käytöstä. Hotellin seinät olivat mielestämme erittäin ohuet ja kaikki puhe kuului naapureista sivuilta, ylhäältä ja alhaalta kuin välissä ei olisi ollut mitään. Suihkussa oli iso ilmastointiritilä, josta paistoi naapurisuihkun valo läpi, joten suora puheyhteys sitäkin kautta oli mahdollinen, jos ei naamatusten halunnut puhua. Viimeisenä yönä joukko nuorisoa majoittui naapurihuoneisiin ja melua/puhetta riitti neljään asti. Kävimme kahden aikaan valittamassa asiasta respassa ja naapurista käytiin poistamassa neljän aikaan asiattomat henkilöt. Erittäin epämielyttävä kokemus, kun seuraavana yönä oli lento kotiin.