Konokono Beach Resort and Isaraya Over Water Villa

Oh I don’t even know where to start from!! This property was probably wonderful at some point but now is just ruined and nobody seems to care! We first stayed at no 19 where it was full of dirt, bathrooms always smelled of s**t no matter what, they don’t have water most of the times so you cannot flash the toilet which was anyway broken. Staff don’t care too much - they would listen to your concerns and that’s it. Won’t do much as the manager doesn’t care. They won’t clean the villas mini pool if you don’t give them something, the outside patio again is full of dust and monkeys s**t and they never wash it off. Breakfast is minimal, just some doughnuts, one type of cereal with milk, eggs, sausages and beans and that’s it - there are cats which we love but they were all over the tables. And while you go get something else to eat they will go up on your table and eat your food. But the worst was one night when the toilet ceiling started raining and the whole bathroom was full of water and the light was also flashing!! With a toddler and a baby with us we called them at 2am to check what’s going on and they tried to repair the boiler which was on villas rooftop and this made it worse as all kind of insects came from the ceiling and now everything was full of water and insects. They gave us another villa but that night was ruined. Also, what you see in the pictures is not like that anymore. All the rooms have had the TV’s removed and also all the mini fridge’s doesn’t work etc

The property was clean, and the staff were very professional and friendly.

This place is a piece of paradise. Ideal for couples who want to rest and relax. The staff is unbelievable, ready to take care of everything we needed. The food was very good and fresh, especially all the fish dishes as they are caught the day of!

Amazing villas, excellent beaches with the best white sands. Customer service was world class: polite reception and catering service. Its is a must when visiting Zanzibar.

Amazing beach and area, disasterous food, very high prices, little attention to detail.

he staff were very unaccommodating to our situation, my husband and I picked konokono for our honeymoon, and on the day of travel, we had an incident at the airport actually and couldn't travel. We notified the hotel to cancel and asked for a refund, they told us to talk to Expedia and Expedia kept telling us that the hotel is non responsiveness and are not answering their calls, and after days of hassle between Expedia and Konokono, they simply got back to us to tell us that the hotel did not agree to make any refund for our money, not even a partial refund or deferring our stay to another time which we have proposed. This was a horrendous experience and I would definitely say that I have lost all confidence in Expedia and in Konokono beach resort and I would not recommend it to anyone. Moreover, they never respond to calls, messages, complaints, not from us (directly) nor from Expedia.

Our stay was terrible First the location of the hotel is very far and the road was horrible The food was very limited and there were a lot of bees inside the food in breakfast for dinner it was a la cart menu without any options if you don’t like something you don’t have another option for it The pool inside the room was dirty the room smells dirty There’s no tv in the room and wifi is very slow water went out many time The electricity went out more than 5 times in our last day There’s no light enough in the hotel we were scared while walking to the restaurant

Beautiful property, spacious room, the most hospitable staff - we had a wonderful vacation.

Beautiful hotel, large and comfortable rooms, large and secluded beach. Staff is very nice and you have friendly and discrete Masai guards keeping the premises at all timeshare dinner service is very good, with a 5 course service but breakfast has low variety and it can take a time to get the drinks and eggs served (on demand, even juices). Bacon is not the standard smoked one you get normally. For common areas you only have the restaurant/bar. And you have harmless monkies all over the place.

Worst stay ever for a “luxury” property. They claim this is a 5* property but nothing more than a 2star guest house. Water issues the whole time we were there, shower stopped running halfway through my shower on two occasions. Most staff had body odour so when they came into your room, it took several minutes for their scent to leave your room. Food was terrible, cold and unpresentable. Everything about this place is terrible. I don’t know if they were ever 5* but they’re terribly run down. We couldn’t wait to leave the place. They ruined the last bit of our holiday in Zanzibar.