BV Grand Hotel Assisi

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Dobrá lokalita, autobus do města jezdil

The communication is difficult, a Grand Hotel should have staff speaking English, and printed folders should be available in English too. The room is dirty regarding deep cleaning: the floors are vacuumed and the bed is made, but the walls are smudged everywhere, the paintings have food crumbs behind the glass, the paint is coming off the walls and ceilings, there are cracks in the walls and there is mold in the shower. You do not get real glasses to drink from in your room, but low quality carton cups. There is no separate shower gel and shampoo, no conditioner or lotion. The water might be safe to drink but has a foul taste. There is no option to reuse towels, they will get replaced every day. The in room fridge is barely functioning, and gets very hot near the light. In the hallway just outside the hotel room, there is a speaker that sounds music, very loudly starting around 7.30 loud enough to hear inside the room, and the opera music makes it sound like there is an emergency right outside the room. The lamps shining on the front of the hotel beam inside the windows of the hotel room, making me have to choose between sleeping in the spotlights or closing the blind out curtains and not waking up with the sun. The breakfast had trouble resetting tables and putting out new cutlery, so you had to hunt down spoons and knives, because they were not provided elsewhere. The chairs in the restaurant almost all have had spills on them, that have not been cleaned. The carpets have uncleaned spills all over them, the baseboards are covered in dust. The public toilets inside of the hotel have a very peculiar smell. There is no wifi in certain spots of the hotel, and the doors to the public bathrooms are very tight, and hard to open and close. In short, a very miserable experience.

Acomodações espaçosas, café da manhã excelente

Falta de preparo para a emergência de falta de energia. Deveriam ter um gerador

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