Hawaii Resort Family Suites

Booked for 2 nights but room is full and must change other room at second night. First night AC not running well and after midnight totally dead and cannot sleep because room too hot Bathroom not clean, water flow very slow and hot water didn't work Second night was suprised because the neighborhood suite room allowed to installed big sound system and karaoke till midnight instead reception told only max at 21.30 and we cannot sleep again until karaoke is over Last time before check out time about 11.00 water stop completely and no more cleaning or bathing before check out

The location is a bit far, the room was clean and neat, the staff was friendly and helpful. The room is packed with great scenery of the sea. However, the bathroom was a bit dull & the water was brownish in the first attempt of a shower. The sewage was a bit stuck, so the showering experience was not so good. But overall it was worth the price.

Clean n beautiful panorama, very quit n suitable to relax.

Hotel not as per picture. 3 Pools were green algae un usable. only baby pool which had electric cables hanging in the pool. And one other larger pool which was dirty open but was presenting brown foam and green. The booking included breakfast but no breakfast was available. The restaurant closed at 3 pm due to no staff and this was a 5 day public holiday week budy period so you had to drive to get dinner. The room in 3 days was never serviced and the events advertised were not open. Anyer itsself was disappoimting run down resorts , no people around. We left one day earlier could not stand it any longer . Expedia needs to remove this hotel from there booking

Please save your money... This hotel isn't worth for your money. The crews don't implement the covid protocol. The facility is worst for 4 stars hotel. The pool is bad and also the food. The garden, hotel rooms, etc are not cleaned well..

The hotel need upgrading in overall! I'm sorry to say this ! From the smelly bed room , the kitchen with dirty wok hanging , and broken oven toaster , the toilet very dirty and unpleasant smell need very good scrubbing ! in overall really need upgrading ! The food not much choices luckily we only stayed for 2 nights , the pool area very dirty most of the slides doesn't work broken tiles by the pool.

Fasilitas hotel ckp lengkap, tapi sayang tdk bisa leluasa ke pantai, krn fasilitas pantai yg ditembok dan berkarang, shg saya & klrg mncari pantai diluar hotel & harus bayar lagii..hiks.

Great for access to Krakatoa. Friendly staff. But that's about all on the positive side.

Holiday

I want to play with jetski but it tales one hour before reservation