Vista LIC Hotel, BW Premier Collection

There was one staff member who was extremely accommodating; she even helped provide a fridge.

The elevators were slow and always had an awful stench. The majority of the front desk staff I interacted with were not helpful. When I ran out of toilet paper, I was told they could not give me any and was offered napkins. I had to go to a store to buy some. When I inquired about a late check-out, the front desk attendant told me to ask the front desk attendant, as if that was not exactly what I was doing. I was given a complimentary breakfast, and while it was free, the food was not great.

Lit confortable Personnel sympathique Grande chambre Bien situé

Bruit de l'appareil a glaçon dans le couloir que j'ai du éteindre la nuit

⭐⭐⭐⭐⭐ I had a fabulous stay at this hotel. From the moment I arrived, I felt welcomed and cared for. I would especially like to recognize the morning chef and Lourdes, whose kindness, warmth, and attention made me feel right at home. Every morning started with a smile and outstanding service, making my stay even more enjoyable. I also had the pleasure of celebrating my birthday during my visit, and thanks to the thoughtful care and hospitality of the staff, it turned into a truly wonderful and unforgettable experience. I highly recommend this hotel to anyone looking not only for comfort and great facilities but also for exceptional customer service and genuine hospitality. Thank you for making my birthday so special and creating such beautiful memories! 🎉❤️🏨✨

Very convenient and love rooftop restaurant.

Wish pricing was more competitive

Clean, Good Rate,

N/A

Kiváló elhelyezkedés. 15 perc alatt Manhattan elérhető. A szállással teljesen elégedettek voltunk.

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the room was larger than the photos showed which was great, and we loved the view from the balcony out to Manhattan

We preferred a more modern breakfast and barista coffee so went over the road to the other hotel for coffee each morning. It'd a busy and noisy hotel, but its peaceful and restful in the rooms and the noise is very much in the background.

The room size was great as was expecting this to be small in New York. The location was great only a short walk to the subway and into the city.

The guy on reception was very unfriendly on checked in and when asked for a city map said use google maps! When asked about breakfast hours he said its not included but there were posters everywhere advertising breakfast and dinner in the diner so an easy question to answer. The room had leaflets advertising the food options from the diner and the roof terrace restaurant and when we went to try and eat in the diner on our first night we were told it didnt serve food on Wednesdays so we went across the road to the hotel opposite and ate there, very good by the way! We had booked a city view room and I was expecting something a little better than the fire escape on the block opposite. Very disappointed and more so when was charged after check out for a make up stain on the duvet when there was never any make up in the room. Makes me wonder how many other people get charged after checkout :(