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8.7 / 10 Guest Rating

Cumberland Resort & Spa

100 Taylors Road, Burnt Pine, nf

Cumberland Resort & Spa - main view

About the Property

Luxurious Spa and Wellness Amenities
Indulge in relaxation at the heated swim spa pool, sauna, and day spa offering massages and body treatments.

Exclusive Resort Rental Car
Enjoy the convenience of exploring Norfolk Island at your own pace with a resort rental car, allowing you to visit cafes, restaurants, and shops effortlessly.

Modern Villas with Premium Features
Experience comfort in villas equipped with a fully stocked kitchen, spa bath, flat-screen TVs, and private BBQ facilities.

Ready to experience luxury and convenience at Cumberland Resort and Spa? Book now to secure your unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that 1 free rental car per villa is included. Additional insurance and petrol costs will apply. Free parking is available for cars rented from the property. Parking fee for all other vehicles is AUD 15 per day.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent189 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great location.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality8.2
Amenities8.7
Value for Money8.6
Food and Beverage8.7
Overall Experience8.9

Select topics to read reviews

L
LynneauAU
Verified booking
couple
Standard Room
Stayed in Sep 19, 2025

"Beautiful Norfolk Island"

10.0

Close to town. Very comfortable. The unit had a kitchen. The staff are wonderful. Always very helpful. The resort is clean and tidy.

Helpful?
S
susanauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 18, 2025

"Great location"

7.0

Nice property could be better with nicer beds

One of the beds were damp we advised the staff

Helpful?
J
JoyceMauAU
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Very Good"

7.0

N/A

Helpful?
J
JohnauAU
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Excellent"

8.0
Helpful?
J
JenauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

9.0
Helpful?
A
AleksandruzUZ
Verified booking
solo_traveller
Standard Room
Stayed in Aug 31, 2025

"Уютный отель"

10.0

Отель располагается неподалеку от центра городка. Учитывая, что и сам остров и тем более городок совсем небольшие, то буквально в 5 минутной доступности от отеля и магазинчики и кафешки. Управляющая отелем Тима очень добродушно встретила, все объяснила. Помогла организовать тур по острову. Работник Реми также во всем помогал. Очень доброжелательные и отзывчивые люди. При отеле есть массаж. Сам городок тоже очень маленький, красивый и приятный.

Helpful?
M
MikhailruRU
Verified booking
solo_traveller
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Очень хороший и удобный отель с хорошими апартаментами! Забрали из аэропорта и сделали экскурсию по острову! Тима очень радушно встретила и все показала! Vinaka Tima!! Номера очень удобные, кондиционера нет но он и не нужен.Напротив отеля отличный китайский ресторан на вынос!

Все понравилось!

Helpful?
A
AnneauAU
Verified booking
extended_group
Standard Room
Stayed in Jul 21, 2025

"Pleasant atmosphere, very helpful staff, well equipped but some equipment not working."

8.0

Location very good. Walking distance to shops and facilities. Central to trips and destination surrounding.

Bathrooms and kitchen somewhat tired.

Helpful?
J
JeffreyauAU
Verified booking
couple
Standard Room
Stayed in Jul 2, 2025

"Exceptional"

10.0

The location and staff

Helpful?
P
PatriciaauAU
Verified booking
group
Standard Room
Stayed in May 30, 2025

"NOT GOOD"

4.0

Do NOT be taken in by the photos shown for this property. The primary photo of a spa on the verandah could not be found at the resort AND there is definitely no ocean view from anywhere on the property that I could find. No photo represented our 2 bedroom 2 bathroom unit - there was no hot water in one shower even after we reported it and was told it had been fixed. One hairdryer started smoking as the vent was clogged with dust, lint and hair so even after the manager cleaned it we didn’t use it. The blurb states daily house keeping which was not the case, the linen was very old, smelly and pilled and the internet connection is intermittent at best - and that cannot be attributed to the remoteness of the island as other locations had super fast internet. The whole appearance of the communal areas and property is very tired looking. Would seriously investigate other options.

Helpful?