Palm Court Hotel

Nice room which felt welcoming and big shower Staff were lovely!

Nothing

After we interned my mother at a nearby cemetery, we had booked a table for 9 people on Sat 21st Feb. Although we had phoned on Friday 20th to confirm the booking made previously , when we arrived the restaurant was not ready for us and my daughter had to assist the waitress to put the tables together. It took some time for us to be served our drinks and eventually the only waitress took our order. Although Cullen skink was on the menu , my daughter was told it was unavailable, the prawn sandwich which she then ordered was in fact small shrimps and was coated in a very watery salad cream , it was quite inedible and she left most of it. The fish and chips tasted as thought the oil required to be changed. All in all a very disappointing experience especially under the circumstances, we wont be back.

On Valentine's Day, we married at the Palm Court and it was the perfect day! Megan helped coordinate everything for us so even with booking only 90 days in advance she helped make it such a smooth, stress free experience. The rooms were spacious and clean, the meal was delicious and the wedding decor was just beautiful!! We plan to return regularly to reminisce our perfect day! Love Gregor & Louise Duncan x

We normally meet friends once a week and take our two dogs with us . Because some regulars don’t approve of dogs we book a table near the door beside reception so we are not close to these people. Unfortunately the staff either forget to place the reserved card on the table (table 99) or as what happened last visit people move the card to another table !. Out of 8 bookings over the last few months we have only been given the correct table two or three times !, poor show Palm Court !

Good food. Slow service. Room average, single wardrobe with no shelves, wardrobe access to tea making facilities “wrong handed” making access ridiculously difficult.

Only one word: Magnificent! All boxes ticked. Wonderful place, food & staff. Especially Jenna who fulfilled every wish and couldn’t do enough for us. Linda in reception was very very helpful. A lovely, jolly lady that added to our stay. Again, nothing was too much for her to help. We will definitely return!