New Park Hotel

In Kuwait i stayed New Park Hotel in two nights. Nice Ambiance and atmosphere. Very tasty complimentary breakfast. On this Continental, Arabic, Turkish, Chinese combination is served as buffet system. Rooms are very attractive. Nice location. But room service is not so good.

The staff were nice, however, they just had no idea! The hotel mainly caters to Saudi tourists who I assume only go there when there is not much choice. The famous reply to any request is 5 minutes which really means that they will ignore you. They did not fix a single mistake before 5-10 calls. Very close to the high way so no real prospect of quiet sleep. It is a smokers hotel and no matter how clean it stank like an ashtray. Even the local meal I ordered came slightly burned. They seemed on a mission to prove that they can do everything wrong. The lobby was constantly full of angry residents with problems or guests who made reservations only to find that no rooms were available.

I stayed for two nights in the hotel and everything was very good. The rooms are clean, very helpful staff, amazing food and the outside garden is very nice and relaxing. The location is convenient, 5 minutes by car from Kuwait city. Highly recommended.

I had the chance to stay at New Park Hotel on a recent business trip I had to Kuwait. The whole process from booking the room and up until checkout was handled very professionally. All visa arrangements, airport pickup and drop-off, as well as all of my requests and inquiries were taken care of promptly. The hotel is very strategically located and it would be easy to get anywhere in the city with the use of a taxi on short notice. The hotel staff are all very polite and welcoming and made sure my stay was a pleasant one. The breakfast is on offer from 6:30AM till 10:00AM which makes it very convenient to schedule your mornings. The breakfast buffet itself offers a lot of options to choose from. The hotel also has a nice cafe where the guest can enjoy a coffee outside if the weather permits. Overall my stay at the hotel was excellent and it met all my expectations and they have succeeded in guaranteeing that I will come back for another stay.

From first glance, attracts the siteoverlooking the Arabian Gulf Street and on the sea and more importantly, the warm reception given to the employees of the hotel from Mr. Rohan (Front Office Manager ) and Osama ( Hotel Manager ) and the reception staff makes me next visit to Kuwait Book in the same hotel without any doubt, the hotel characterizes the two restaurants someone Korean and available garden with a café serving shisha and other. And the services of the hotels that provide you the trouble of checkout to search, and if you do not are available as are around the hotel and staff are doing this service for you to get to customer satisfaction to maximum extent. I thank the staff at the hotel for the warm reception and hospitality. The Best Regards, Faisal H. Al Ali Faisalh1979@hotmail.com +971551007775