Holiday Inn Express & Suites Fairmont by IHG

Not the cleanest and say no to the pool. Staff were very nice, hot breakfast was good, cleanliness of the main lobby was good, but after that it went downhill. We checked in at 2:45, they said our room was still being cleaned, no biggie, check in is at 3, but when we got to our room, there was long black hair all over the bathroom floor, the corners of the floor had never been swept, and after sleeping on my bed for 3 nights my daughter saw blood dots on the bottom sheet. The pool is another story. It is not heated, the room is heated, the pool is cold. It also looked cloudy looking from above into it and when I walked all the way down the steps I couldn’t see my feet from it being so murky. My daughter scooped a handful of water up and there was so much stuff floating in it, it was gross, we then both had long black and brown hairs on us. Plus not a hint of chlorine smell at all. We immediately got out. Will definitely choose someplace else the next trip.

Awesome experience. We did have to ask to have sheets on one of our beds changed as they were not clean. Guy that changed them was very nice. Hotel offered cookies water bottles any time and food and coffee was available 24/7 except for the hot food. I would definitely stay here again.

Good

Clean

I fell. Fell hard in the lobby. Floor was slimy. They saw me fall. Should have taken report.

Staff was attentive, room standard, breakfast was good, coffee was hot and delicious. Neighboring rooms bit noisy from 4am on with doors opening and shutting. Do not know if staff rooms or guest rooms.

Room had musty smell. Some surfaces were not cleaned well Bed was quite comfortable Breakfast was satisfactory All staff were friendly and helpful

The pool is very nice the hotel is very clean and smells great they are always mopping and straightening up and it smells so good

We reserved a room with multiple beds but because we booked through a third party and they were fully booked we had 1 king bed for 2 adults and 3 kids