Principi di Piemonte Sestriere

Generally good, staff was really good and helpful- wasn’t able to dine on site for dinner due to tour group, but there was no signage saying so ahead of time ( would have eaten in town earlier). Room had a few repairs needed like light bulb in bathroom and drain plug in tub not sealing ( it was a jet tub, so needed). Beautiful location- and again great staff!!!!

Deludente! Pessimo! Struttura assolutamente non adeguata alle 4 stelle dichiarate. Scarsissima pulizia nelle camere, lampada sul comodino che cade a pezzi, televisione non funzionante e scaldabagno che sibila e fa un rumore tale da non dormire. Quando abbiamo chiesto spiegazioni alla manager si è dimostrata non disponibile, scortese e senza pietà, dato che non ci ha voluto rimborsare per i disagi. Siamo scappati 2 notti in anticipo. Mai piú.

Hotel bello ma stanza singola non prevista e alcuni diversi altri disservizi

Literie obsolète / réception antipathique du début à la fin / tv qui ne fonctionne pas / coffre fort défaillant (intervention du personnel pour récupérer nos effets / impossible de réserver au restaurant de l’hôtel alors que le soir nous sommes rentrés à 21:30 et que tout était déjà fermé et éteint (donc pas grand monde ce soir là alors qu’on nous a refusé la réservation). En conclusion heureusement qu’il y avait Pietro (le chauffeur de la navette) pour relever le niveau de sympathie, car ça volait bas à la réception. Et pour finir, l accès à la piscine = 25€ par personne. Assez décevant.

It’s a good hotel and breakfast buffet is great however the staff aren’t very forthcoming with information. Should not be advertised as a hotel with pool/spa as this is run separately and €25 fee per adult for 2 hours even as a guest. Location is out of town and shuttle only runs until 7pm. Fine for ski in/out but €10 taxi into town for dinner etc

Servizio non all'altezza. Il personale dell'hotel non offre un servizio all'altezza dei costi. La struttura è bella ed anche le camere e la posizione, ma il personale soprattutto alla reception non è sempre gentile e preciso.

Albergo storico ben ristrutturato con ottimi bar e ristoranti interni. Grande piscina ed idromassaggio, purtroppo con acqua abbastanza fredda che non consente di starci più di pochi minuti. ottimo arredamento elegante/montano, purtroppo rovinato con addobbi natalizi MOLTO kitsch, ancora esposti nonostante noi abbiamo soggiornato dopo metà febbraio

Great location but the service was not good. We stayed a whole week and the swimming pool and jacuzzi NEVER worked and nobody could tell us what the problem was or when was it going to be fixed. They were rude when we asked and said it was not their problem.

Decent hotel. A bit outdated. The staff was not very helpful at check in and did not give us all the information we needed as ski beginners but later was helpful. Would not recomment if it's your first time ski. Location is isolated and not walking distance from the city or the ski attractions - about 5-10 min drive so you need to spend half a day with logistics before you can start skiing. The hotel bar is very pleasant with great apres ski cocktails and complimentry food. Overall it is a good hotel

Excellent service and staff. Fantastic food and good facilities. Great for ski in and out. WiFi is shocking..almost non existent. Would have preferred a kettle in the room rather than expresso machine but that’s a personal preference,