El Serafin Hotel Boutique

The hotel is charming , old hotel that has been meticulously taken care of . Above all is the staff , they are golden. Sra Maria is the owner who has an eye for style. Her son also works there and the culture they have created permeates throughout the staff.

All good

Staff was lovely. Great location to walk to all sites and dining.

More rustic than expected. Our toilet stopped working the first morning so we had to switch rooms. Then internet went out the night before we left which was very inconvenient.

La habitación cuenta con una sala super linda, todos los detalles, desde que llegas el personal muy amable.

Que no había suficiente producto en los envases de kit de baño

La atención del personal fue maravillosa, la ubicación y la limpieza

Location was excellent , rooms were great. Above all , staff was above and beyond. Owner , Sra Maria and her son run a small boutique hotel that is magical. The decor, the ambiance , old colonial style rooms, the staff. This isn't holiday inn, this is old Mexican, beautiful styled furniture, w great beds.

The facility was very clean. It was located very well an walking distance to most attractions in the Centro Historico. The area was quiet, at least the 2 nights we were there. The access to the hotel is fairly simple, need a card for the front door then pick up your room key at the front desk. The included breakfast was a very good serving of very fresh fruit, yogurt, slice of toast with butter and jam on the side and a cup of good coffee, all delivered to your room at a time you select. Staff was helpful and kind. I enjoyed the shot of mezcal we received when we arrived, nice touch!

We were on the second floor. There is only one set of long, fairly steep, narrow stairs to get to the second floor. We are in our early 70's and it was a work out. Next time I will request a main level room. There were many light switches in the room that did nothing, somewhat confusing when you try to find the right switch for the lights in the room, never did find or figure out the wall light over the bench.

Perfect boutique hotel; clean, spacious, and ideally located

A variation on breakfast would have been welcome

Excelente ubicación, excelente servicio y excelentes instalaciones