Hyatt Pune

Breakfast was good, variety of options and nice restaurants at the hotel. Location is good.

Not so comfortable mattress. very hard. You can hear the noice from the corridor and even the neighbouring rooms Lot of Dust in the room, every time we leave the room and return back there's layer of dust on surfaces.

Breakfast was great and the staff continue to be friendly and helpful. Ms Dey at the front desk is always so welcoming. I enjoyed using the fitness center

The room air conditioner vent sometimes blows directly onto the bed

the hotel and the room had a distinct stale smell. not good.

Nothing at all.

The room was very far from the lift which was not nice. Then to find the actual size of the room was tiny. Everything felt old and used. The wooden door to the mini bar was hanging off one side so every time you opened it, you had to physically adjust and close it. The view from our room #1635 was terrible, all you saw was a bunch of other rooms and some ugly cable antennae’s on the hotel roof. The food was not up to the mark either. The cheese toast was like a pizza topping on a piece f bread, not even toasted. For the money we paid, I could have easily stayed at a better property. Next time I will read reviews before booking. Went by the Hyatt name. Totally disappointed.

room size was a bit small or else perfect

Room size

Property is clean and good

Staff did not welcome us properly, it took 2 hours for us to get our bags from reception to room, Finally I went and got it after 5 calls to the reception. Staff followed processes, but none were truthfully caring for customers .Can easily make out from the way they speak. Hospitality was just business , was not real. Looks like its a local leadership issue. Never expected this at Hyatt . They have downgraded their principles surely. Club room is smallest I've ever seen in any other property.

Location and Room both were awesome Staff was so friendly and take care of us very well Thanks to Raja to make my stay easy by giving proper room service