Hotel Ursula

Week-end en famille, visite region, fete locale. Reception de l'hotel personnel à l'ecoute , accueillant souriant. Hotel ambiance familiale.

Jeune femme de l'accueil toujours à l'écoute et toujours disposée à renseigner. Petit déjeuner copieux avec des produits de qualité pour 9€ Excellent rapport qualité prix

Hotel magnifique avec un patron toujours présent pour vous aider et vous conseiller

Très bon séjour, patron agréable, avenant et de bon conseil, séjour prévu à la base pour 12 nuits, nous avons prolongé nos vacances.Tres bon rapport qualité prix. Nous reviendrons

Hotel Ursala is a wonderful little place with a friendly staff that directly engaged me with smiles and helpfulness daily. Located in a remote little town that offers a couple of wonderful restaurants, but I did not notice any shops or grocers, though I'm sure there are one or two around. The seemingly recently upgraded/painted room accommodates three people, but it would be tight while moving round, especially with large bags. The flat screen TV offered dozens of clear local/regional channels, but seemingly lacked an international section or English. The room had A/C but I never used it. A slightly slated lockable door allowed ventilation to the fresh night air. The floor is concrete/hard surface. The bathroom offered decent counter space and power outlet. A fluorescent light for the vanity is covered by a panel that shadows your body above 1.5m unless leaning lower over the vanity. A strong shower with plenty of hot water with large, fresh towels. The roomy closet has hangers and shelves. The hotel has on-site free parking. The hotel offers breakfast for 9 euros. The breakfast was mostly bread-based items with jams, spreads, and toppings. A small plate of thin sliced cold cuts, two cereal dispensers, and some fruits accompanies the bread selection along with juices, waters, coffees and teas. I did not notice anything like bacon, eggs or waffle/pancake items. The hotel staff was amazing! I felt more like family than an outsider. Thank you for a wonderful experience!

After a bit of confusion about our room (we needed an accessible room, which I forgot to request), the manager sorted it out and, thereafter, all was very nice. The A/C really didn't work very well (a common problem I've found in European hotels) but other than that our stay was very nice and the manager was super - very friendly and helpful. It's a convenient location for all the French Basque area.

A little bit 1970's but the welcome of the owner and the situation of the hotel more than makes up for this.