Ambassador City Centre Hotel

El trato del personal

No tiene aire acondicionado por lo que dormir en verano es imposible

En perle i centrum af Harlem og vi fik desuden superservice. Vi boede i værelse 146 som var fuldstændig fantastisk. Tak for et par dejlige dage vi anbefaler helt sikkert dette sted og kommer gerne igen. Kærlig hilsen Lars og Lotte fra Danmark

Location was fabulous. Friendly staff, nice restaurant and breakfasts were great.

Hot at night while sleeping and weather was cool then

I had the loft of presumably an old house, overlooking the St Bavo church. It is magical, day and night. The church is lit up at night and the hotel has fairy lights in the trees. It's just beautiful. The hotel itself is beautifully appointed in the foyer and restaurant/bar area.

Nothing, really.

The hotel is located right in the center of the city, very easy to find, near parking garage and public transportation. Downside: cannot access right in front to leave the luggage. The staff at reception were friendly and helpful. We had some issues with the triple room we booked, we reported it and after some email exchanges the front desk managers sorted it out, and made a gesture by reimbursing our breakfasts. good communication and we were happy what we reported on was taken seriously. The breakfast buffet and breakfast room was lovely.

The triple room in the annex was on the 2nd floor without lift (to be taken into account for people with less mobility), the room was extremely hot and no fan was provided even after we asked reception for one. The room is facing a very lively street with restaurants and bars and due to the single glazing of the windows it was very noisy (at 6:30am it started again with city cleaners). I would recommand those rooms get upgraded with better windows glazing to make it sound proof and heat proof. We had other small issues that was reported and agreed on. (leaking bathroom sink, electrical wires exposed, no possibility to open the bathroom windown).The triple room will be nice once the renovations are finished, as it is, it should have not been let out for the price we paid. too expensive.

Frühstück war gut!

zentral gelegen

das Zimmer war nur über zwei steile Treppen erreichbar. Der Aufzug brauchte uns nur ins 1 Geschoss, zwei weitere Geschosse mussten über oben genannte Treppen überwunden werden

Friendly efficient helpful staff Lovely breakfast

Bedroom was small No lounge area downstairs

Vriendelijk personeel prachtige locatie

Liked the family room as beds were diagonally opposite each other so gave us space in same room

A small thing.. breakfast was a little limiting for the money. Only watermelon as a fruit, apart from fresh fruit plus a little more choice in hot breakfast. A screen/curtain could be a good idea in bedroom to partition the two sleeping areas.