Candlewood Suites Fayetteville Fort Bragg by IHG

The staff was friendly and helpful. We liked the layout of the room and that it had a kitchen.

We did not like the fact that we could not close the curtains and the light from the street was shining in our room all night.

The location was close to my work event and as always the facility was clean and the staff ai pleasant and professional.

NA

The location

The floor in the hotel room was so dirty

I liked the fact that Valerie Woodard greeted us as if we were old friends. The entire staff was great!

The extra fees charged to my account that I still haven't been refunded.

I booked a room at this ratchet hotel. When I checked in I was in a hurry and the process took about 34 mins because there were one associate doing the best that she could alone. I finally got in and had to leave right out for a gathering. I got back in at 1:30am only to find a dirty countertop, pubic hair in and on shower, hair on bathroom door, the sink stopped up witn no way to let water out. I complained and was told the manager would call me. It is Wednesday and no call. It has been 3 days. I should have booked with the Hilton next door. This was the worst hotel stay ever. They only change there sheets every 8 days. I am writing a review. UNFORTUNATELY UNACCEPTABLE

My stay was ok the front desk person Ms Valerie was amazing. When I got to my room whoever cleaned the room didn’t do a good job as there was hair still in the bathroom and kitchen but my biggest issue was the extra charge I got on my card. Although I didn’t have a bad experience I probably won’t stay there again it’s ok but not really my taste in hotel rooms

I’ve stayed here several times over the past few months and each stay is very satisfying. It’s clean, quiet and the staff is very pleasant. It’s also located within five minutes of the mall, restaurants and shopping.

Convenient to everything but my room was nothing like the internet, it was smaller and no couch I will not be visiting this hotel again