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7.8 / 10 Guest Rating

Santiago Suite Apartment

Merced 562, Santiago, Region Metropolitana, 8320148, Santiago, CL

Santiago Suite Apartment - main view

About the Property

Luxurious Amenities
Indulge in the outdoor pool, complimentary Wi-Fi, and helpful concierge services for a memorable stay.

Convenient Services
Enjoy express check-out, multilingual staff, and luggage storage for a hassle-free experience.

Event Spaces
Host gatherings in the 2 meeting rooms, benefit from the airport shuttle, and self-parking for convenience.

With a stay at Santiago Suite Apartment, experience luxury in the heart of Santiago. Book now for a captivating blend of comfort and convenience.

Facilities & Amenities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good75 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

C
cristina
Verified booking
Standard Room
Stayed in Aug 31, 2017

"mas o menos. buena atencion en recepcion..."

8.0

Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena. Pero bien. Gracias!

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B
Brian
Verified booking
Standard Room
Stayed in May 20, 2017

"Bad experience!!!"

4.0

Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 16, 2017

"Excellent"

8.0

O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão).

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 1, 2017

"편리한 숙박"

6.0

객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다 위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음 피트니스를 이용하려고 이곳을 예약했는데 기구가 2개밖에 없었고 모두 고장이 나있었다 부엌이 협소하였다

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 30, 2017

"Excellent"

8.0

Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio.

Helpful?
P
pete
Verified booking
Standard Room
Stayed in Mar 15, 2017

"Maid service"

8.0

Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.

Helpful?
A
Alexandre F
Verified booking
Standard Room
Stayed in Mar 11, 2017

"Central e em conta"

8.0

Bom custo beneficio e localização.

Helpful?
W
Will
Verified booking
Standard Room
Stayed in Feb 8, 2017

"próximo Santa Lucia Hill"

10.0

Otima localização, instalações novas, limpo, organizado.

Helpful?
M
Marcelo
Verified booking
Standard Room
Stayed in Jan 22, 2017

"Exceptional"

10.0

Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!!

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Dec 2, 2016

"Excellent"

8.0

Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport

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