Ramada by Wyndham Porto Seguro Praia

Localização excelente, praia e quiosques excelentes em frente. Uber R$30,00 para o centro.

Cortina sem Black out. 6 horas da manhã quarto Claro.

Location

I stayed at the Ramada for four nights, and the stay was unacceptable from day one. The room was in poor condition; the Wi-Fi was completely non-functional, and the windows would not close properly, allowing mosquitoes to enter the room throughout the night. ​Furthermore, the behavior of the front desk staff was unprofessional and harassing. Although they originally told me my nephew could stay until 7:00 PM, they kicked him out at 12:00 PM and refused to let him return. Later that day, the workers started saying rude and inappropriate things, such as asking for the ages of his sister and cousin. When he said they were 18, a staff member at the front desk responded with 'Yesss' while gesturing excitedly with his hands. He also inappropriately asked my nephew if he used drugs and mockingly called him 'brother-in-law.' When my nephew eventually returned to the lobby later in the week to help me with my things, the staff member sarcastically said, 'Oh, you came back,' and addressed him as 'bonitão' in a demeaning and unprofessional tone. My nephew felt so uncomfortable that he avoided the hotel for some time. I need help to get out of this property early before my last day and hopefully get my refund. I already booked a different hotel because of what happened last night.

Péssimo quarto. Parede mofada cheiro insuportável mofo piso do banheiro de cimento corrido rachado Frigobar sujo

Nada, Experiência pessima.

Excelente atendimento da equipe, bom café da manhã

Atendimento muito demorado no restaurante da praia, precisa de mais agilidade da equipe.