Best Western Alexandria Inn

Price, clean, good breakfast, friendly staff

Breakfast good..

Early yard mowing right next to lower ground floor window. Alot of people racing and burning rubber across the street. Til late. The beds though comfy enough needed to be fixed All torn on the bottoms.could maybe use more than one shampoo,?The front desk lady though was extremely nice had no idea how to make change She came from another country . Didn't know anything about the pool etc I respect she works but as a front desk person not understanding money is not good God bless her. Maybe a bit of teaching her? The pool room was down. Had family there for trap shoot most disappointed grandkids was told to talk day manager about possible money off bill but was no where to be found and had to leave early am for trap shoot.

I was able to find a lower price on line vs calling and talking to staff.

Breakfast was not gluten free friendly.

the breakfast was excellent. the yogurt machine & toppings were great. the cranberry wild rice bread is excellent

the pool & hotub were under repair

Our room had HVAC problems. Scott did an excellent job taking care of us. He was able to switch us to another room, even though the hotel was nearlly full. We appreciated the concern shown and timely solving of the problem.

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Pool and hot tub were not working and I was not notified a head of time. It was clear it had been down for quite a while.

The bed and pillows were comfy and the breakfast was pretty good.

The pool wasn’t open and the hotel is showing its age. A chair in the room was ripped and the furniture was looking rough.

Not worth the money. Spent $120 for one night and it was not worth that price. Pool and spa were closed due to not working- bummer and annoying since we had a little one, but whatever. Atmosphere wasn’t the best, it was not welcoming and clerk didn’t welcome us. Hotel was very outdated in looks as well. Location was fine and had fast food near it. Room was okay, but for $120 you’d expect hot water and a working toilet, but nope, that’s not what we received. They only had 1 king bed open so we decided to stay in the room. The cleanliness was fine, dust on a few things. Floor just needed a good vacuum.

Chloe, Front Desk Associate, is very welcoming, professional, and service-oriented. Very pleasant check-in experience. Hotel is located directly across from Walmart and close to a variety of fast-food restaurants, shopping, and a grocery store. Easy access to the highway. Plenty of parking.